Position Title: Experience Designer Lead
Location: Pittsburgh PA - Cleveland OH - Birmingham AL - Dallas, TX – Phoenix, AZ
Work Status : Onsite 5 days a week
Duration : Contract to Hire
Years Of Experience Required : 12 + Years
Industry Background: User Experience, Design Strategy, or Human Centered Design background.
Function of the Group: User experience for digital servicing solutions
Roles and Responsibilities:
• Balance design strategy with hands-on execution to ensure alignment with business objectives and user needs across multiple product areas
- Identify problems and goals, map user flows, and prototype interactions
- Promote relationships across teams, through shared roadmaps and a unified vision for customer-focused outcomes; guide and mentor designers by creating design objectives, goals and delivery timelines
- Design frameworks, systems, and components that aim to deliver consistent UX across a range of user touchpoints
- Apply your UI and UX skills to an established product
- Drive continuity between UX prototypes and end-user experience; monitor and review development execution and design approvals
• Support user observation, research, and analysis to understand the challenges of our customers • Use quantitative and qualitative data to inform design decisions
Must Have Technical Skills:
- Expert in FIGMA
- Working knowledge of Jira, Confluence, SharePoint
- Submit portfolio with resume
Flex Skills/Nice to Have:
• Design strategy
Ref: #404-IT Pittsburgh
