Qualifications:
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Associates’ degree in Human Resources, Business Administration, Organizational Leadership, or related field required or five (5) years of progressive HR/people-operations experience (including leadership or lead responsibilities)
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Experience in non-profit organizations is highly preferred
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Working knowledge of HR best practices and employment laws (federal, state, and local), including FLSA, ADA, FMLA, EEO, and workplace safety standards
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Excellent verbal and written communication skills
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Excellent organizational skills and attention to detail
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Proficient with HRIS/timekeeping systems (UKG preferred) and standard office equipment
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Ability to maintain confidentiality and handle sensitive information with professionalism and discretion
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Personal integrity, truthfulness, and accountability are critical, invaluable, and essential characteristics
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Maintain a valid Arizona Driver’s License and must have a clean driving record
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Bilingual English/Spanish a plus
Physical Demands:
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Some local travel to other locations for meetings or other business-related needs
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Requires frequent sitting, standing, and walking and lifting, carrying, pushing, and pulling objects weighing up to 50 pounds
Mental Demands:
- The population we serve is typically in crisis. This can cause emotional stress and compassion fatigue. GRM highly promotes employee self-care
Employment Status:
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Full-time 40 hours per week exempt
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Eligible for paid time off; eligible for benefits
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BFOQ (Bona Fide Occupational Qualification) Faith aligned
Reports to:
Starting rate of pay: $42,000 hour
Responsibilities & Duties
The HR Assistant Manager plays an essential role in ensuring Gospel Rescue Mission (GRM) maintains strong people operations, staff care, compliance, and organizational excellence to deliver on our mission to provide Hope, Shelter, and Transformation. This role supports and helps lead the day-to-day operations of the Human Resources Department, including employee relations, recruiting, onboarding, training coordination, HR compliance, policy administration, and HR systems (UKG). Additional duties, including but not limited to the following:
General Activities
- Supports the HR Manager/Director in maintaining full integrity of HR operations, ensuring GRM policies and procedures, as well as state and federal laws and regulations, are followed
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Assists in leading and coordinating recruitment and selection processes, including job postings, candidate screening, interview coordination, and hiring documentation
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Oversees onboarding administration and ensures new hire processes are completed accurately and timely (offer letters, background checks/drug testing coordination, orientation scheduling, HRIS setup, training assignments)
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Supports employee relations processes by documenting concerns, coaching leaders on next steps, and ensuring timely follow-through aligned with the Employee Handbook and GRM standards
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Assists in performance management processes including coaching documentation, corrective actions, performance improvement plans, and annual review cycles
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Helps ensure accurate and timely processing of HR transactions such as status changes, compensation changes, transfers, promotions, and separations; maintains supporting documentation
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Partners with leaders to reinforce timekeeping and attendance expectations; assists with audits and follow-up to reduce timecard errors and support compliance
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Coordinates HR training initiatives (e.g., Lunch & Learns, required trainings, leadership development), tracks completion, and maintains training records
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Assists with benefits administration support (enrollment assistance, life event changes, terminations, vendor coordination) in partnership with Finance/Benefits as applicable
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Maintains accurate employee files and HR records (digital and/or paper), ensuring retention and confidentiality standards are met
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Supports HR communications to staff and leadership (policies, reminders, HR updates, required notices)
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Assists with investigations, documentation, and follow-up related to workplace incidents, conduct concerns, and policy violations, as directed
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Supports compliance activities including required postings, record retention, audit requests, and internal HR process reviews
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Helps supervise and support HR administrative staff as assigned; assists with staffing decisions, training, and performance feedback within the HR team
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Records and reports outcomes of HR initiatives and goals as outlined in department playbook and strategic plan
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Performs other related duties as requested
Essential Experience, Skills, and Competencies:
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Efficient, organized work style and an ability to prioritize quickly and confidently while managing multiple deadlines
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Ability to work independently, with little supervision, while maintaining strong collaboration with leadership and cross-functional partners
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Strong working knowledge of HR compliance and employment law fundamentals; ability to apply policy consistently and fairly
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Skilled in developing strong working relationships and communicating clearly with staff at all levels
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Ability to handle sensitive information and materials with confidentiality and discretion
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Strong documentation skills; able to write clear, objective, timely HR records and summaries
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Proficient in assessing the quality of work and supporting team accountability
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Ability to exercise initiative and sound judgment and to react with discretion under varying conditions
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Knowledge of practices associated with timekeeping/payroll coordination, benefits administration support, and employee relations processes
Focus:
- Accuracy - Ensuring that all income, expenses, assets, liabilities, and equity are recorded correctly and accurately
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Compliance - Ensuring that GRM is in compliance with all legal, regulatory, and financial reporting requirements, this is essential for our operation and reputation
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Leadership - Effectively guide team while simultaneously demonstrating pathways for their success under your leadership
Professional Development
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Achieve weekly, monthly, quarterly, and annual success goals as approved and by GRM benchmarks and strategic plan
- Attend professional training and networking opportunities as directed
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Attend staff meetings or other meetings as directed
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Perform other duties as assigned
Gospel Rescue Mission is a 501 (c)(3) not-for-profit religious organization that provides social service programs to the homeless and working poor. Everything we do in this ministry should be centered on the will of God and honor the name of Jesus Christ
Gospel Rescue Mission's policy is to complete a background check, drug test, and motor vehicle authorization for applicants in the conditional offer stage.
