One of our clients in the government domain is seeking a Public Health Office Assistant to provide administrative and customer service support in a county health department medical office/clinic setting.
Public Health Office Assistant
On-Site
Hospital Drive, Benton County, Camden, Tennessee 38320 — 225
10 Months
Responsibilities
- Perform county health department office and administrative work in a medical office/clinic setting.
- Endorse all health department services for which each patient may be eligible.
- Maintain a supportive team environment and contribute to achieving department goals.
- Register patients in a timely manner to ensure efficient clinic flow.
- Obtain and verify insurance information, check immunization status, and update patient contact information in applicable systems.
- Identify and eliminate duplicate patient records while accurately navigating multiple systems to verify correct information.
- Follow applicable guidelines, manuals, CHS policies, and SOPs to ensure accurate processes are followed.
- Provide Vital Records services according to established policies, procedures, and directives.
- Review birth and death certificate requests, print and document certificates, and receipt each certificate issued.
- Maintain 100% security of the cash box by adhering to segregation-of-duties procedures and promptly notify leadership when problems arise.
- Accurately scan and index all required documents into the electronic system within 48 hours.
- Schedule patient appointments according to CHS Booking Guidelines.
Required Qualifications
- Education equivalent to graduation from a standard high school.
- Two years of full-time customer service delivery and/or clerical/office work experience.
- Qualifying full-time customer service delivery and/or clerical/office support work may substitute for the required education on a year-for-year basis.
- Coursework credit from an accredited college or university may substitute for the required experience on a year-for-year basis, up to a maximum of two years.
Schedule
- Monday through Friday, 8:00 AM to 4:30 PM CST, 8 hours per day.
