The Inns at St. Albans is seeking an organized, hospitality-focused Event Coordinator to join our team. This position plays a vital role in ensuring the successful planning and execution of corporate retreats, meetings, social events, and group experiences. As the primary on-site coordinator, you will provide exceptional guest service while serving as the liaison between clients and resort departments.
The ideal candidate is detail-oriented, thrives in a fast-paced hospitality environment, and enjoys building relationships with clients while ensuring every event exceeds expectations. This role is primarily on-site and requires weekend availability during peak event seasons.
Responsibilities
- Coordinate and facilitate 30-day and 90-day planning meetings with clients to review event details and ensure successful execution.
- Conduct scheduled property tours for prospective clients and groups.
- Serve as the Weekend Event Coordinator, providing on-site leadership and support during scheduled events.
- Act as the Meeting Attendant for corporate retreats by assisting with meeting room setup, audiovisual technology, agendas, and client requests throughout the event.
- Serve as the primary point of contact for meeting planners and event organizers while groups are on property.
- Coordinate with Banquets, Food & Beverage, Front Desk, Housekeeping, Maintenance, and other resort departments to ensure seamless event execution.
- Monitor meeting rooms and event spaces to ensure cleanliness, proper setup, and adherence to client specifications.
- Anticipate guest needs and resolve concerns quickly and professionally.
- Maintain accurate event documentation and communicate updates with internal teams.
- Assist with administrative duties related to event planning and coordination.
- Deliver exceptional hospitality by creating a welcoming, professional, and memorable experience for every guest.
Skills
- Excellent customer service and interpersonal communication skills.
- Strong organizational and time management abilities with exceptional attention to detail.
- Experience coordinating meetings, conferences, weddings, corporate retreats, or special events preferred.
- Ability to manage multiple priorities while remaining calm under pressure.
- Professional verbal and written communication skills.
- Basic knowledge of audiovisual equipment and meeting technology preferred.
- Strong problem-solving and conflict resolution skills.
- Proficiency with Microsoft Office, including Outlook, Word, and Excel.
- Ability to work independently while collaborating effectively with multiple departments.
- Hospitality, hotel, catering, conference center, country club, or resort experience is highly preferred.
Qualifications
- High school diploma or GED required.
- Associate's or Bachelor's degree in Hospitality Management, Event Management, Business, or a related field preferred.
- Previous hospitality, conference services, event planning, or administrative experience preferred.
- Availability to work evenings, weekends, and holidays as business demands require.
Why Join The Inns at St. Albans?
At The Inns at St. Albans, we pride ourselves on delivering unforgettable guest experiences in a beautiful and welcoming setting. Joining our team means becoming part of a collaborative environment where your attention to detail, professionalism, and passion for hospitality will make a lasting impact on our guests and clients.
Job Type: Full-Time
Schedule:
- Monday to Friday
- Weekends as needed
- Evenings as required for events
Work Location: In person – The Inns at St. Albans
Pay: From $25.00 per hour
Work Location: In person
