Overview:
At UF Health, you will be part of a mission-driven organization recognized for clinical excellence, innovation, and a commitment to exceptional patient experiences. Whether you are engaging directly with patients, supporting laboratory operations, or helping ensure timely and accurate test results, your work will have a meaningful impact on patient care every day. Join a team where your contributions are valued, your professional growth is encouraged, and your career can thrive.
Responsibilities:
In this role the Lab Representative will perform the following job duties:
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Various laboratory functions that include full and contract registration, phlebotomy, specimen processing and clerical duties that ensure proper registration, billing, collection, accessioning and preparation of laboratory specimen
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Load specimens onto Automated Line and trouble shoots when alarms are active
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Accept and prioritize specimens that arrive at specimen drop off
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Answer incoming telephone calls and practice excellent customer service
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Work the follow up lists for the department and maintains logs as necessary
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Prepare specimens for reference labs and work send out bench when assigned
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To work from various locations (Pavilion, North Campus or Emerson) or float between various lab departments, as needed, based on the department needs and within the scope of practice
Schedule
FTE: 1.0
Hours: 9:00am-5:30pm
Days: Monday-Friday
Qualifications:
Education
Required: High School Diploma or GED
Preferred: Certification from medical assistant program, military medical or laboratory assistant program
Necessary Skills:
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Ability to professionally and courteously interact with internal and external laboratory customers
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Requires knowledge of computer data entry
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Must possess good telephone communication skills
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Basic knowledge of laboratory techniques in specimen handling
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Ability to prioritize tasks and organize workflow
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Requires good decision-making skills
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Must be detail oriented
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Must be able to handle stressful situations in a professional manner
Experience
Required: Less than one year healthcare environment experience
Preferred:
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Phlebotomy with specific experience in hospital and geriatric environment
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Specimen processing
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Experience using a Laboratory Information system for accessioning and specimen tracking
Required Licensure/Certifications
N/A
Registration and disposition of patients of all age groups
