Job Summary
The Shop Manager is responsible for the profitability, performance and the effective maintenance practices on the equipment that is serviced at the location. He is responsible to keep fleet running safely and effectively to meet service operation goals. The Shop Manager provides leadership and direction on all advanced technical functions to his staff to improve efficiency and productivity at his location.
Ensure proper staffing of shop to complete all scheduled and unscheduled services
Direct shop staff to perform tasks and directly supervise all shop functions
Manage employee relations, including payroll, benefits, attendance , productivity performance management, training and employee development
Make sound decisions and give direction on complex diesel repairs and manage the warranty processing and warranty parts retention policies of the company.
Direct the Parts Manager to procure parts in the most cost effective manner and maintain the real time inventory accuracy and proper sized parts inventory based on company policy
Thoroughly understand all tractor maintenance, diagnosis, repair, root cause analysis of common issues, and corrective steps to keep trucks running at maximum efficiency
Ensure URS brand image is maintained at all times by verifying equipment is branded correctly, clean, free of rust and painted to company colors
Be well versed in all authorized company software systems to perform the various aspects of his job duties effectively.
Complete shop safety audits to ensure proper procedures and protocols are being followed; make recommendations to leadership and department to remain in compliance with company standards and DOT/OSHA regulations
Maintain a clean, orderly and environmentally compliant facility by utilizing internal labor when times are slow to paint and keep things organized and orderly
United Road is proud to offer our full-time employees best-in-class benefits designed to support your health, well-being, and financial security. From comprehensive medical, dental, and vision coverage to generous retirement savings options and paid time off, we provide a benefits package that goes beyond the basics. We also offer unique perks like a zero-dollar-out-of-paycheck medical plan, telehealth, wellness discounts, and employee assistance resources, ensuring that our team is fully supported both at work and in life. These benefits reflect our commitment to attracting and retaining top talent while helping employees thrive every day.
