Customer Service Associate (10 Openings)
Nashville, TN or Weehawken, NJ | Contract | $19.95 - $21.39/hr
Looking to launch or grow your career in customer support? Join a fast-paced team supporting financial professionals and clients through phone, chat, and technical support channels.
Available Shifts
6 Openings
- Monday - Friday
- 8:00 AM - 5:00 PM
4 Openings
- Friday - Tuesday
- 11:00 AM - 9:00 PM
- Wednesday & Thursday off
Training for all positions: Monday - Friday during standard business hours.
What You'll Do
- Support clients via phone and chat in a high-volume environment
- Resolve account, service, and basic technical issues
- Document interactions and create support tickets
- Troubleshoot Microsoft Office, Outlook, hardware peripherals, and basic connectivity issues
- Deliver an outstanding customer experience from start to resolution
What We're Looking For
- Bachelor's degree preferred
- Strong communication, typing, and problem-solving skills
- Proficiency with Microsoft Office
- Detail-oriented with strong organizational skills
- Experience with Active Directory, Citrix, remote support tools, or desktop troubleshooting is a plus
What's In It For You?
- Competitive hourly pay
- Medical, dental, vision, and 401(k) benefits
- Life insurance coverage
- Opportunity to gain experience with a leading global financial services organization
Work Authorization: Applicants must be authorized to work in the United States without current or future sponsorship.
Apply today. With 10 openings available, this is a great opportunity to join a collaborative team and develop valuable customer service and technical support experience.
Pay: $19.95 - $21.90 per hour
Work Location: In person