W&M Fire Protection is part of the Davis-Ulmer (DU) Family of Companies, a network of fire protection, life safety, and security service companies, protecting people and property across 30+ locations and 11 states. Founded in 1993 and serving the tri-state and New England regions, W&M Fire Protection is a full-service fire protection contractor offering complete design, installation, and fabrication capability, backed by the strength of the DU Family of Companies, powered by APi Group. Living our motto, \"we protect what you value most,\" W&M Fire Protection offers a challenging and rewarding work environment for those passionate about keeping communities safe.
Due to continued growth, we are excited to add a Billing and AR Specialist to our team in Plantsville, CT. In this role, you will be responsible for accurately invoicing and managing customer accounts.
Key Responsibilities:
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Accurately prepare and invoice customers per the requirements of the contract and the customer to ensure the customer's preferred billing procedures are followed; may include credits and rebills, if necessary.
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Invoice customers within 4 days after completing the scope of work.
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Work closely with the customer on updates or questions regarding invoices, as needed.
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Follow up on invoices sent to confirm the customer has acknowledged receipt.
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Follow up on past-due invoices.
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Work closely with salespeople and project managers to ensure invoicing is completed accurately and in a timely manner.
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Maintain an accurate database; ensure all customer information is correct, building new customers and new sites in the system when needed.
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Process deposits received through credit cards, EFTs, and checks.
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Receive and accurately process credit card payments from customers.
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Run credit checks on new or potential customers.
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Enter employee weekly time into the payroll system, ensuring accuracy.
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Scan and upload all necessary documents into each customer's folders/files within the electronic document storage system.
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Answer incoming phone calls for the department.
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Other related administrative duties as assigned.
Qualifications:
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High School Diploma / GED required.
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Good oral, written, and telephone skills.
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Good customer service skills.
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Time management, organizational, and interpersonal skills.
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Moderate to advanced computer skills (Microsoft products).
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Ability to read, analyze, and interpret general business procedures and regulations.
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Ability to define problems, collect data, establish facts, and draw valid conclusions.
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Ability to calculate figures and amounts such as discounts, interest, and commissions.
Physical Demands & Work Environment:
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Office work environment with a moderate noise level.
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Ability to work on the computer consistently throughout the day.
The wage for this role is $20 to $30 per hour, based on experience and qualifications.
As part of the DU Family of Companies, we believe that investing in and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leaders' abilities and the ownership of their work, combined with our culture and values, creates something simply described as the Davis-Ulmer difference.
Why Choose DU Family of Companies?
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Competitive Compensation: We offer a competitive wage based on your experience and qualifications.
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Comprehensive Benefits Package: Medical, dental, and vision coverage; 401(k) with company match; paid time off; and more.
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Strength of the Family: As part of the DU Family of Companies, you gain the support and resources of a network of industry-leading fire protection, life safety, and security companies.
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Backed by APi Group: Our connection to APi Group provides access to world-class leadership development and career growth opportunities.
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Long-Term Career Relationships: We are committed to building long-term career relationships, with many of our employees enjoying tenures of 20+ years.
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Values Match: We seek team members who share our commitment to safety, quality, and delivering an exceptional customer experience.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.
DAVIS-ULMER'S ENDURING PURPOSE: \"To protect what people value most.\"
All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.
