Operation Manager and Window Cleaner
Fish Window Cleaning is hiring a motivated applicant to fill our Operations manager position on a part-time basis. This job is perfect for a hard-working candidate who excels at independent, thoughtful work. Here at Fish Window Cleaning, we work Monday – Friday with no evening hours, weekends or holidays!! Our team enjoys the fun and friendly atmosphere, job flexibility and working with supportive people.
Office Location: Hayward, CA
Typical Schedule: Mon - Fri, 5:30 am - 9am (flexible)
Pay: $20 - $35 per hour depending on experience and additional Window Cleaning Performance Pay (optional)
FISH offers:
- Paid training, no experience necessary.
- No nights or weekends
- 401k Benefits after eligibility
- Flexible hours
- Part-time available
- Free office drinks and snacks
- Monthly employee appreciation lunch at one of our customer locations
Job Description:
- Manage daily window cleaning production including scheduling and distribution of work orders and ensure all work orders are complete each week
- Opening the office in the morning for cleaners, completing administrative task such as checking in work orders
- Maintain and oversee the running of the office duties and needs and closing the office.
- Manage account work for commercial and residential customers and coordinate with customer contacts
- Handle payments, deposits, and processing of contract work orders
- Manage window cleaners including performance reviews, discipline and recognition
- Conduct weekly safety training for window cleaners and document all safety incidents
- Strategically and systematically develop a commercial and residential customer base and schedule supporting Sales representatives wins
- Answering incoming calls and and providing customer services calls and thank you notes
- Clean windows as needed
Physical Requirements:
- Able to stand on feet for long periods of time
- Able to lift up to 60 lbs.
- Able to do repetitive motion with hands, wrist and arms
- Able to work with arms above head
- Able to bend and squat to ground level
- Able to assemble, lift and climb ladders up to 30 feet
Job Requirements:
- Excellent organizational skill with invoices, work orders and computer filings
- Computer skill with google workspace and ability to learn FISH 3 system and 3rd party work order portals
- Previous management experience preferred
- Excellent interpersonal skills and ability to motivate others to perform assigned tasks
- Ability to prioritize and assign responsibilities to others
- Good oral and written communication skills
- Team building skills
- Experience providing high-value customer services with customers preferred
- Ability to train others
- Valid driver’s license
- Reliable transportation
- Liability car insurance
