Front Office Receptionist / Patient CoordinatorJoin Our Team at Brookside Dental
Brookside Dental is a privately owned, family-operated dental practice in Nampa, Idaho. We believe exceptional dentistry starts with exceptional people. Our goal is to create a five-star experience for every patient while fostering a workplace where our team enjoys coming to work each day.
We're looking for a friendly, organized, and dependable Front Office Patient Coordinator who thrives in a fast-paced environment and enjoys helping people. If you take pride in staying organized, communicating clearly, and making sure the little details don't get overlooked, we'd love to meet you.
What You'll Do
As one of the first people our patients meet, you'll play a key role in creating an outstanding experience from start to finish.
Responsibilities include:
- Welcome patients with warmth and professionalism, both in person and over the phone.
- Schedule treatment appointments with appropriate procedure times.
- Confirm appointments and follow up with patients who have outstanding treatment.
- Verify patient information and insurance benefits.
- Communicate closely with doctors and teammates to ensure a smooth patient experience.
- Help maintain an organized, positive, and efficient front office.
What We're Looking For
The ideal candidate is someone who:
- Enjoys helping people and creates a welcoming first impression.
- Is highly organized and naturally detail-oriented.
- Takes ownership of their work and follows tasks through to completion.
- Communicates professionally and works well with a team.
- Stays calm, adaptable, and solution-focused during busy days.
- Learns quickly and welcomes feedback.
- Has previous dental experience (preferred but not required).
What We Offer
- 4-day work week
- Competitive pay based on experience
- Simple IRA with employer matching
- Paid Time Off (PTO)
- Team production bonus program
- A supportive, privately owned practice with a collaborative team
- Modern technology and systems
You'll likely be a great fit if you...
- Love keeping things organized.
- Enjoy helping people solve problems.
- Notice the small details others miss.
- Take pride in following through.
- Like working as part of a close-knit team.
- Enjoy staying busy in a fast-paced environment.
Schedule
Full-time
Monday–Thursday: 7:30-5:00
Location
Brookside Dental
Nampa, Idaho
To apply, please include a brief paragraph telling us why you'd be a great fit for this position and what you enjoy most about working with people. We look forward to hearing from you!
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
