Community Association Manager
CWD Group | Seattle, WA | Full-Time | Hybrid (up to 3 days remote after training)
Base salary starting at $75,000/yr DOE + monthly performance incentive/bonus
Why CWD Group?
CWD Group is a privately-held community association management firm based in Seattle, specializing in common ownership interest communities. We’re a team of professionals who take pride in the communities we serve — and we invest in the people who serve them. That means real mentorship, a clear path for credentialing and advancement, and a flexible hybrid work model once you’re up to speed.
The Role
As a Community Association Manager (also titled Business Association Manager internally), you’ll serve as the primary point of contact and strategic advisor for a portfolio of homeowner and condominium associations. You’ll guide boards and committees through the full spectrum of community operations — financial, physical, administrative, and vendor management — applying industry best practices and your own professional judgment to keep communities running smoothly.
This is a relationship-driven, high-autonomy role well suited to someone who is equally comfortable in a board meeting and a maintenance walkthrough.
What You’ll Do
Operations & Property Management
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Oversee day-to-day operations, maintenance, and improvement of association properties across your portfolio
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Conduct and direct routine inspections of grounds, facilities, and equipment; identify and escalate repair and maintenance needs
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Investigate resident complaints, violations, and disturbances; resolve issues in accordance with governing documents and applicable regulations
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Manage and monitor each association’s Safety and Emergency Operations Program
Financial Management
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Oversee collection of monthly assessments and management of operating expenses, insurance premiums, taxes, and deposits
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Prepare monthly financial analysis and budget-to-actual performance reports for each association
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Collaborate with boards and committees to develop and present annual budgets
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Coordinate with tax accountants, auditors, and reserve study professionals as required
Board Advisory & Administration
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Advise boards and committees in accordance with industry best practices and community association management standards
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Assist with bid development, vendor qualification, and contract recommendations for goods and services
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Coordinate contracts for insurance, utilities, maintenance, and other community services
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Support boards in establishing and maintaining preventative maintenance programs
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Draft policies, procedures, and specifications for board review and adoption
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Implement board decisions and serve as the operational point of accountability
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Direct and evaluate the performance of on-site staff and contract personnel
Compensation & Benefits
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Base salary starting at $75,000/yr, commensurate with experience
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Monthly performance incentive/bonus opportunity in addition to base
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100% employer-paid medical, dental, and vision insurance (employee premium)
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Health Reimbursement Arrangement (HRA)
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401(k) with employer match
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Paid time off + paid holidays
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Education reimbursement and professional development support
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Voluntary disability and life insurance
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Employee Assistance Program (EAP)
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Hybrid schedule: up to 3 days remote per week after initial training period
What We’re Looking For
Required
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High school diploma or GED
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Demonstrated ability to manage competing priorities, communicate professionally, and exercise sound judgment independently
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Strong written and verbal communication skills — comfortable advising board members, coordinating with vendors, and corresponding with residents
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Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
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Leadership experience, whether in property management, operations, hospitality, or a comparable field
Preferred
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Prior community or homeowner association management experience
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CMCA, AMS, or PCAM designation (or active pursuit of credentialing)
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Familiarity with HOA governing documents, financial reporting, and reserve studies
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Experience with property management or association management software
About CWD Group
CWD Group is a Seattle-based, privately-held firm specializing in common ownership interest management. We manage a diverse portfolio of residential and mixed-use communities, and we’re known for a hands-on, high-integrity approach to association management. Our team is collaborative, experienced, and growing — and we’re looking for people who want to build a career, not just fill a role.
