Job Overview
We are seeking an outgoing and detail-oriented Dental Treatment Coordinator/Front Office professional to join our vibrant dental team. In this pivotal role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to treatment planning. We take pride in providing honest and individualized care for our patients and creating a warm, welcoming environment where patients feel like family.
Responsibilities
- Greet and check in patients with warmth and professionalism
- Schedule and confirm appointments efficiently to maintain patient flow
- Assist patients in understanding their insurance coverage and financial options
- Present treatment plans to patients
- Process billing and payments accurately
- Manage patient communications via phone, text, and email
- Help maintain office organization and administrative systems
- Support the clinical team and contribute to efficient daily operations
- Assist with marketing initiatives, including community outreach and engagement
Qualifications
- Proficient with dental front office responsibilities
- Proficiency with dental patient management software
- Experience with dental billing processes including claims processing, predeterminations, and insurance verification procedures
- Bilingual Fluency in English and Spanish
- Excellent customer service skills
- Computer skills including Microsoft Office Suite (Word, Excel) and familiarity with multi-line phone systems
- Knowledge of dental terminology and clinic workflows is a requirement
- Strong organizational skills with attention to detail in documentation review and care plan coordination
Pay: From $24.00 per hour
Benefits:
Work Location: In person
