✨ NOW HIRING: Salon Front Desk Coordinator (30+ Hours/Week) ✨
Do you love working with people and thrive in a fun, fast-paced environment? We’d love to meet you!
We’re a busy, high-end salon in the heart of South End, Charlotte, looking for a friendly, dependable Front Desk Coordinator to join our team.
We’re looking for someone who:
- Loves providing exceptional customer service
- Is comfortable with computers and quick to learn new software
- Is organized, dependable, and adaptable
- Enjoys staying busy and jumping in wherever needed
- Doesn’t mind helping with light housekeeping to keep our salon looking its best
What we offer:
- 30+ hours per week
- A fun, supportive team environment
- A beautiful, busy salon with amazing clients
- Consistent hours and a workplace you’ll enjoy coming to
If you’re reliable, professional, and looking for a place where you can settle in and be part of a great team, we’d love to hear from you!
Please send us your resume and tell us a little about yourself. We look forward to meeting We are seeking an energetic and detail-oriented Salon Coordinator/Receptionist to join our vibrant team. This pivotal role combines front desk management, customer service excellence, and administrative support to ensure our salon runs smoothly and efficiently. The ideal candidate will be a proactive communicator with strong organizational skills, capable of managing multiple responsibilities with enthusiasm and professionalism. As the first point of contact for clients and visitors, you will create a welcoming atmosphere while handling scheduling, inquiries, and administrative tasks that keep our salon operating at its best.
Responsibilities
- Greet clients and visitors warmly, providing exceptional customer service and ensuring a positive first impression.
- Answer multi-line phone systems promptly using proper phone etiquette, directing calls accurately to staff or departments.
- Manage appointment scheduling and calendar coordination for stylists and staff using office management software.
- Handle all clerical duties including filing, data entry, proofreading, and maintaining organized client records.
- Support office management tasks such as inventory tracking, supply ordering, and maintaining cleanliness of the front desk area.
- Assist with client communication via email or phone, confirming appointments or providing information about services.
- Provide administrative support including typing reports, managing correspondence, and supporting personal assistant tasks as needed.
Experience
- Previous office management or administrative experience in a customer-focused environment is preferred.
- Strong computer skills with proficiency in Microsoft Office (Word, Excel) and general computer literacy.
- Experience with multi-line phone systems, phone reception, and phone etiquette is essential.
- Demonstrated clerical experience including filing, proofreading, and document management.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting.
- Bilingual abilities are highly desirable to serve a diverse clientele effectively.
- Prior experience in a front desk or customer service role within a salon or similar environment is advantageous.
Join us to be part of a dynamic team dedicated to delivering outstanding client experiences while supporting the smooth operation of our salon!
Pay: $16.00 - $18.00 per hour
Work Location: In person
