POSITION TITLE: Assistant General Manager
SALARY: $18/hour
Assistant General Manager for a year-round hotel in Port Clinton, Ohio. The Assistant General Manager, oversees hotel staff and ensures that all policies and procedures are followed in order to uphold company and brand standards. The ideal candidate has extensive hands-on experience in a hotel setting, and the desire to provide an exceptional guest experience. Available to work when needed, including weekends, holidays, and nights. This hotel is open year-round.
EMPLOYEMENT BENEFITS
- Competitive pay
- Hotel discounts / Employee discounts
- Paid time off
QUALIFICATIONS
- Previous experience hotel experience strongly preferred
- Desire to operate a best in class hotel
- Prior experience using Windows-based software including Microsoft Word and Excel
- Excellent organizational and prioritization skills.
- Valid driver’s license required
- Excellent interpersonal skills, demonstrated positive customer service skills, and ability to relate to people of varying ages and backgrounds.
- Confident and reliable decision maker.
- Ability to provide leadership in setting the team members’ expected performance levels.
- Ability to inspire, motivate and guide others toward accomplishment.
- Ability to meet the demands of the work schedule, to be at work and on time. Will require the ability to work outside of regularly scheduled hours including holidays, nights and weekends. Schedules may vary based on business need. Hotel is open year-round.
DUTIES AND RESPONSIBILITIES:
- Along with the General Manager, recruits and trains all employees
- Assists the General Manager in evaluating the job performance of employee
- Maintains working relationships and communicates with all departments
- Assists the general manager in obtaining compliance with all Company and brand policies, standards, and procedures
- Works with the general manager on sales leads and RFPs
- Group sales set-up along with the general manager, including sending out group sales contracts, wedding blocks, and bus tours
- Performs all front desk job functions, as needed
- Performs laundry job functions, as needed
- Performs breakfast attendant job functions, as needed
- Oversees pool/spa testing and maintenance at general manager’s discretion
- Is on call to ensure proper operation of the hotel. May also be required to call or stop at the hotel to confirm that it is operating properly.
- Accepts all hotel duties and responsibilities of the general manager in his/her absence.
- Along with the general manager, takes care of guest concerns in a timely manner.
- Wears the proper uniform at all times. Requires all associates to wear proper uniforms at all times.
- Performs additional duties or responsibilities delegated by the general manage
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Application Question(s):
- Are you able to work most weekends?
- What is your expected starting wage?
Experience:
License/Certification:
- Driver's License (Required)
Work Location: In person
