Dental Office Front Office Administrator Overview
We are seeking a detail-oriented and organized Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental office. This position requires strong clerical & organizational skills, proficiency in administrative tasks, and experience with Open Dental, Medicaid, and private insurance systems .
THIS DENTAL OFFICE, located in Saint Charles, Illinois, is a relax-paced, small 3-chair general dentistry practice specializing solely in treating special health care needs children. We provide much needed compassionate care and therapy to children who have been elsewhere rejected due to their medical and genetic problems, cognitive challenges, socioeconomic status, and limitations from fear and anxiety.
Qualifications
- Medical office experience
- Proficiency in Microsoft Office
- Strong customer service skills
- Knowledge of dental terminology
- Experience with multi-line phone systems
- Ability to maintain patient records accurately
- is required
- Excellent
· Day-to-day operations of the dental office expertise
· Patient accounts management
· Insurance and Dental Medicaid claim processing, billing, and coding.
· Financial management. Handling payments, and financial counseling
· Medical clearances: formulating and processing
· Office records filing and maintenance of
· Explanation Of Benefits (EOB) completion
· Verification of benefits
· Generating reports
· Bookkeeping
· Scheduling. Appointment coordination
· Acute organizational skills
· Maintains populated schedules
· Patient service representative
· Phone etiquette
· Hospitality
Skills/ EXPECTATIONS:
· Proof of skill set consistent with the description of a dental office administrator
· Professionalism and Experience required.
· Acute organizational skills
· Customer Service. Keeping patients happy
· Opening/Closing: The first to arrive at the office and the last to leave
· Team Building :Coordinate team huddles, meetings, and training.
· Office supplies management
· Office emails management
· Telephone Reception: Answering the phones, Answering patient questions
· Office & doctor liaison to outside companies
· Friendly
· Great personality
· Enjoys working with people
· Upbeat positive attitude
· Dependable
· Self-starter
· Problem-solver
· Detail-oriented
· Critical-thinker
· Team player
· Flexible
· Strong integrity
· Strong writing skills
· Excellent verbal communication skills
· Comfortable with children.
· Willingness to do honest work.
· Willingness to maintain perfect attendance.
· Willingness to learn.
· Willingness to follow directives.
· Always display professionalism.
Job Type: Full-time
Expected hours: 36-40 per week
Schedule:
· Mondays: 8am-noon
· 12-hour shift (Tuesday, Wednesday, Thursday)
· No weekends
Compensation:
Pay: $25 to $31 per hour depending on experience
Other: PTO, Paid Holidays, Retirement Program, Bonuses, paid education opportunities and more. This Position Does Not Offer Medical Insurance
Contact:
Please send your resume to:
[email protected]
text only: 630.708.0257.
Thank You
Job Type: Full-time
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
Application Question(s):
- Insurance and Dental Medicaid claim processing, billing, and coding required.
- Front Office Management experience: @ least 2 years
- Bookkeeping required
- Microsoft Office required
- Professionalism, Phone etiquette and Hospitality required
- EXPERIENCE WITH INSURANCE & MEDICAID PROCESSING
Experience:
- Dental office: 2 years (Required)
- Computer skills: 2 years (Required)
Language:
- Spanish & English Fluently (Required)
Ability to Commute:
- Saint Charles, IL 60174 (Required)
Work Location: In person
