About Us
Founded in 1937, the Housing Authority of Baltimore City (HABC) has kept the promise of public housing alive. It has done so by maintaining and modernizing its buildings and enriching the lives of its residents through innovative social services, recreational and educational programs, and job training initiatives. What makes HABC successful is the dedication of its employees and its history of strong leadership.
HABC Benefits
Health and Well-Being
At the Housing Authority of Baltimore City (HABC), we offer a competitive benefits package that supports our recruitment and retention goals and meets the diverse, evolving needs of our employees. HABC’s comprehensive benefit package includes:
Vacation and Leave
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Universal leave program
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12 paid holidays
Health and Wellness
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Medical and dental insurance
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Employer‑paid vision coverage
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Flexible Spending Accounts (FSA)
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Employee Assistance Program (EAP)
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Free health and wellness programs
Income Protection and Retirement
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Life insurance with optional additional coverage
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Short‑term disability
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Voluntary Plans
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Retirement programs with employee contribution options
Position Summary
The primary purpose of this position is to perform oversight, planning, and coordination of activities and work of Maintenance Operations for Assigned HABC properties. The employee in this classification performs diversified duties in skilled, technical, and supervisory work. The incumbent responsibilities and assignments are broad in scope and require independent judgment on issues that are complex, interpretive, and evaluative in nature. This position is responsible for ensuring that established standards are maintained with regard to the execution and effectiveness of maintenance/repair work, vacant unit turnover, curb appeal and contract administration. The position also is required to evaluate the effectiveness of procedures. Preform special work assignments as well as participant on other operations committees. The work of this class involves significant accountability and decision-making responsibility. The incumbent is expected to follow all HABC policies, perform all work accurately and thoroughly, and respond to the needs of residents and management in a timely, courteous, and respectful manner at all times.
All activities must support the Housing Authority of Baltimore City (“HABC” or “Authority”) mission, strategic goals, and objectives.
Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties and skills may be required and assigned, as needed.
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Assist with and participate in the coordination of assigned program budget; submit budget recommendations; monitor expenditures in accordance with HABC’s policy and procedures.
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Engage in mentoring, including providing guidance or advisement concerning courses of action and strategies to maintenance staff.
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Develop and coordinate the implementation of procedures, goals and objectives; establish schedules and methods including coordinating performance management.
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Prepare various reports on productivity and other maintenance activity operations and activities.
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Ensure staff follows applicable state and federal regulations and Housing Authority policies.
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Supervise maintenance superintendent / supervising technician in all areas of maintenance including; carpentry, painting, metal work, plumbing, electrical work and other labor-intensive maintenance services as required.
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Perform spot inspections of grounds and vacant unit conditions, review quality standards of maintenance as established by the Authority.
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Assist the Assistant Chief of Operations/designee in determining appropriate technical solutions regarding all phases of work; performs job layouts and makes cost estimates based on the type and amount of manpower and materials involved as required.
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Adhere to maintenance standards, federal, state, or local codes, and review operations to increase productivity and effect net cost reductions, and operations within the limits of authorized budgets.
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Monitor and inspect the work of contractors providing related services to Housing Authority.
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Execute performance evaluations. Assist in the preparation of performance evaluations for subordinate in the review of performance evaluations for maintenance department in accordance with the Housing Authority standards.
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Maintain a routine work order average completion time of less than 30 days.
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Ensure emergency work orders are abated / completed within twenty-four (24) hours.
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Maintain a unit turnover average of less than 26 days.
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Coordinate and monitor activities needed for preparation of REAC inspections to obtain the maximum score possible for the agency.
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Assist with preparation of documentation related to dispute of deficiencies found during REAC Inspections.
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Assist with preparation of required reports and documentation as required by Housing Authority and HUD policies and procedures.
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Receive, investigate, and respond to residents’ complaints as required.
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Provide leadership and work with staff to develop and retain highly competent, customer service orientated staff through selection, training and day to day management practices to accomplish the agency’s mission.
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Coordinate maintenance staff on-call and overtime processes.
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Establish and maintain effective working relationships with resident councils, residents, peers, subordinates, supervisors, vendors, and general public.
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Demonstrates courteous and cooperative behavior when interacting with clients, visitors, and HABC staff.
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Works in coordination with subcontractors for maintenance work as required. Inspects work completed by subcontractors.
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Completes appropriate work order documentation for all maintenance tasks.
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Conducts and/or participates in Authority meetings; serve as a team member on various task forces and committees.
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Develops training programs for maintenance employees
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Performs other duties as assigned.
Minimum Education, Training, and/or Experience
High school diploma or GED with additional training related to maintenance, HVAC, and HUD quality standards supplemented by ten (10) of building/facilities maintenance and repair which includes two (2) years of supervisory or lead experience; OR ten (10) years equivalent combination of education, training, and experience.
Special Requirements
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Possession of a valid Maryland driver's license.
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Must be able to be covered under the Authority's vehicle insurance policy.
Other Requirements:
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Availability to work some evenings and weekends as needed.
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Successful completion of a prescreening investigation, including verification of employment history and education credentials.
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A 6-month probationary period applies to this full-time permanent position.
FOR INTERNAL CANDIDATES ONLY: Current HABC employees who are on probation, whether due to initial new hire status (6 months) or promotion (3 months), will have the opportunity to apply for other roles within HABC once their probationary period is successfully completed. This allows time for growth, development, and the demonstration of their skills and commitment, paving the way for new opportunities within the organization.
If you are currently under the progressive disciplinary process or have received disciplinary action within the past six (6) months, it may impact your ability to be considered for promotion within HABC. Please refer to the Manual of Personnel Policies or the applicable Collective Bargaining Agreement for additional information regarding the disciplinary process.
This job posting will remain open until September 7, 2026.
