Job Overview
Our client in the healthcare industry is seeking a detail‑oriented Enrollment Specialist to ensure accurate member data and support daily operational workflows. If you excel in problem‑solving, data entry, and thrive in a fast‑paced environment, we encourage you to apply!
Job Responsibilities:
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Process and troubleshoot duplicate member records
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Proactively working assigned tasks – taking ownership; taking action, letting team and leadership know if a roadblock is
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encountered
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Understand how to run duplicate patient report to identify issues or potential issues
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Verify and research information in response to task inquiry. Follow through with error issues to resolution with frequent
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Communication for update and resolution status
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Proactively responding to team inquiries as assigned
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Runs reports and uses data to update IRIS system when needed
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Makes manual changes in IRIS to accommodate client needs
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Daily review of assigned tasks to ensure information updated accurately and timely
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Ability to solve problems, be proactive, follow defined processes, make decisions, and apply them to problem results
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Demonstrated ability to be a team member, work well within a team setting
Job Requirements:
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1+ years of customer service experience analyzing and solving customer problems OR 1+ years of experience in an office setting
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Expereince in an environment using the computer as the primary instruments to perform job duties
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Solid computer skills, including working knowledge of MS Windows and solid mouse and keyboarding skills
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Experience with Microsoft Office (Word, Excel & Outlook) experience
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Demonstrated ability to write professional emails
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Available to work 40 hours per week Monday to Friday (8:00am to 7:00pm) with the ability to work occasional overtime including weekends, nights and holidays as business needs require.
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Fluent English Proficiency
Required availability:
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Monday to Friday 8:00 a.m. – 7:00 p.m, rotating schedules
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On site
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No Vacations until october 2026
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Ability to work a full day on New Year’s day (no exceptions)
Compensation :
This is a temporary contract assignment.
TPIS is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans). We comply with all Federal, State and Local laws regarding nondiscrimination.
