Overview: U.S. Arts & Design - Irvine seeks a Front Desk Operations Assistant for a part-time position working 10-30 hours per week at a competitive hourly rate of $20 per hour after an initial three-month probationary period, with an hourly rate of $18 per hour for the duration of the probationary period.
As an Operations Assistant, your responsibilities will include, but are not limited to:
- Monitor and manage student attendance
- Performing data entry and database maintenance tasks
- Assisting with weekly, monthly, and annual reconciliations, billing, and financial statements
- Maintaining the cleanliness and organization of the school
- Communicate professionally with students, parents, and staff in both English and Chinese.
- Learning and effectively using our proprietary software systems
- Response messages via WeChat and receive phone calls.
Requirements:- Previous experience as a Front Desk Agent or similar role is preferred- Strong computer literacy, including proficiency in Microsoft Office Suite- Excellent verbal and written communication skills in both English and Chinese- Ability to multitask and prioritize tasks effectively- Familiarity with phone systems and office equipment- Exceptional customer service skills with a friendly and professional demeanor- Strong attention to detail and accuracy in handling guest information
Working Hours:
Summer
- 1:00 p.m. to 6:00 p.m., Monday through Friday.
- Thursdays off
- Saturday 9:00 a.m. - 6:30 p.m.
- Sunday 11:00 a.m. - 6:30 p.m.
Spring/Fall
- 3:00 p.m. to 8:00 p.m., Monday through Friday.
- Thursdays off
- Saturday 9:00 a.m. - 6:30 p.m.
- Sunday 11:00 a.m. - 6:30 p.m.
Pay: $18.00 - $20.00 per hour
Benefits:
Work Location: In person
