Company Description
Client Care Coordinator Benefits
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Compensation: $25/hr (Negotiable)
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Type: On-Call
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Location: REMOTE
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Schedule: Friday evening - Monday morning
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On-Call Hours/Rates:
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Evening hours after 5 pm, Morning hours before 8 am.
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$90 for weekdays and $115 on weekends.
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Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
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Generous PTO Plan (3 weeks) and encouragement to USE IT!
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6 holidays
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5 sick days
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Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.
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Open Doors, Open Minds: Transparent leadership that listens and values your voice.
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Work-Life Bliss: Team outings, company events, and a commitment to putting you first.
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An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!).
About Us:
Care Partners At Home is a leading provider of non-medical home care services in Orange County. We serve a diverse client population including Private clients, CalAIM Community Supports members, and Regional Center consumers. Our mission is to deliver high-quality, compassionate, and reliable care while supporting families, caregivers, and payer partners with excellence and accountability.
The Client Care Coordinator plays a central role in ensuring seamless care delivery by coordinating client onboarding, caregiver placement, scheduling support, and ongoing service management. This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements.
Client Care Coordinator Requirements:
EDUCATION AND EXPERIENCE
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High school diploma or equivalent
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1–2 years experience in home care, healthcare coordination, or client services
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Strong organizational and communication skills
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Ability to manage multiple priorities in a fast-paced environment
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Experience with AlayaCare, Private Pay, CalAIM, or Regional Center programs preferred
Essential Functions:
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Serve as a primary point of contact for scheduling clients and families
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Support client care continuity following start of care
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Ensure accurate collection and entry of client information in AlayaCare
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Coordinate caregiver placement, scheduling, and coverage needs
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Monitor ongoing client satisfaction and address service issues
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Maintain accurate documentation, authorizations, and compliance requirements
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Collaborate with Intake, Scheduling, Billing, and Operations teams
Additional Information
All your information will be kept confidential according to EEO guidelines.
