Peninsula Eye Care is a family‑oriented optometry practice proudly serving the Virginia Peninsula, Middle Peninsula, and Southeastern Virginia. We are a fast‑paced private practice seeking a Front Office Associate to join our team and help deliver exceptional patient care at our busy front desk.
What We’re Looking For
The ideal candidate brings a blend of professionalism, positivity, and reliability. We value team members who demonstrate:
- A Professional Attitude and Appearance
- The Desire to Provide an Excellent Patient Experience
- Effective Multi‑Tasking and Time‑Management Abilities
- Intermediate Computer Proficiency
- Attention to Detail and Solid Reading Comprehension
- A Strong Work Ethic
- A Collaborative, Team‑Focused Mindset
- A Kind and Friendly Demeanor
Key Responsibilities
Our front desk associates play an essential role in creating a welcoming patient experience. Responsibilities include:
- Greeting and welcoming patients upon arrival
- Answering a multi‑line phone system to schedule appointments, assist with questions, and order contact lenses
- Using EHR/EMR systems to verify and update patient demographics, confirm appointments, and review insurance benefits
- Checking-out patients by applying insurance benefits, posting charges, and collecting payments
- Phone triage
- Completing tasks assigned by doctors and the office manager such as scheduling referrals
Qualifications
- Familiarity with EHR/EMR systems, we provide full on‑the‑job training for any gaps in knowledge
- Previous medical front desk experience with related education
Position Details
- Job Type: Full‑time
- Starting Pay: $15–$17 per hour, based on experience
- Benefits: PTO, Wellness Hours, IRA, Exam & Materials Discounts, Uniform Allowance, Paid Holidays, No Nights or Weekends, One Half-Friday per Pay Period
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Education:
- High school or equivalent (Required)
Experience:
- EHR systems: 1 year (Preferred)
- Medical front desk: 1 year (Preferred)
Location:
- Yorktown, VA 23693 (Preferred)
Work Location: In person
