SpringHill Suites by Marriott is seeking an experienced and dependable Housekeeping Supervisor to oversee the daily operations of the housekeeping department. This leadership role requires a hands-on professional who can ensure exceptional cleanliness standards, train team members, maintain brand compliance, and provide support across multiple hotel departments as needed.
-
Oversee the daily operations of the housekeeping department.
-
Conduct guest room inspections to ensure cleanliness, presentation, and compliance with Marriott brand standards.
-
Maintain continuous communication with the Front Desk and Maintenance departments throughout each shift to ensure guest needs are met promptly.
-
Train, coach, and develop housekeeping staff and room attendants on proper cleaning procedures, safety practices, and service standards.
-
Monitor employee performance and provide ongoing guidance to ensure quality and efficiency.
-
Ensure all guest rooms, public areas, and back-of-house spaces meet company and brand expectations.
-
Respond to guest concerns and resolve housekeeping-related issues professionally and promptly.
-
Assist with scheduling, staffing, inventory control, and supply management.
-
Remain available on-call for all shifts and days as operational needs require.
-
Provide support and fill in within any department when business demands require additional assistance.
-
Promote a positive team environment focused on guest satisfaction and operational excellence.
-
Previous hotel housekeeping experience required.
-
Supervisory or leadership experience preferred.
-
Strong knowledge of proper cleaning methods, procedures, and safety standards.
-
Excellent communication and organizational skills.
-
Ability to lead, motivate, and train team members effectively.
-
Flexible schedule with availability to work weekends, holidays, and varying shifts.
-
Ability to perform physical tasks including standing, walking, bending, lifting, and carrying supplies.
This is an open-shift position. Daily schedules may vary based on hotel occupancy, staffing levels, and operational needs. The workday concludes when departmental responsibilities and hotel priorities have been completed.
