Signal Mountain Family Dentistry is a locally owned dental office in a close-knit community seeking a friendly, reliable Front Desk / Office Manager to join our team. Our practice focuses on delivering top-notch customer service in a warm, family-oriented environment. We take pride in building personal relationships with our patients.
This role is essential to keeping our office running smoothly and ensuring every patient has a positive experience from the moment they call or walk through the door.
Responsibilities
- Answer incoming calls and schedule patient appointments
- Verify insurance and review patient benefits
- Process EOBs and enter information into our practice management software (Oryx)
- Handle patient billing, collect payments, and discuss financial arrangements
- Review treatment plans with patients
- Manage accounts receivable, including aging reports and monthly statements
- Assist with end-of-month reporting and administrative tasks
- Help maintain an organized and welcoming front office
Schedule
- Monday–Thursday: 7:45 AM – 5:00 PM (1-hour lunch break)
- Occasional Fridays (typically first Friday of the month): 8:45 AM – 1:00 PM
- On weeks with a Friday shift, the office is closed Wednesday, but this position may work that day for administrative tasks if needed (billing, statements, etc.)
Qualifications
- Strong communication and customer service skills
- Organized, detail-oriented, and dependable
- Ability to multitask in a fast-paced environment
- Positive attitude and strong work ethic
- Dental office experience preferred (but not required)
- Familiarity with dental software (Oryx experience is a plus)
Compensation & Benefits
- Pay based on experience
- Paid time off
- Optional Simple IRA with employer matching
If you are looking to be part of a supportive, team-oriented office where patient care and personal connections matter, we would love to hear from you.
Pay: $25.00 per hour
Benefits:
- Paid time off
- Retirement plan
Work Location: In person
