Overview:
RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.
RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.
We have a robust scholarship program for those furthering their education in a medical field, excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening and paid volunteer time off.
RiverView is an Equal Employment Opportunity employer.
Responsibilities:
Patient Access Representative - PRN
Location: Crookston - Main Clinic
Schedule: PRN (On-Call - as needed)This is a PRN position that requires day, evening, and weekend availability. Availability to work overnights is a plus.
Pay Range: $20.46 - $26.47/per hour (DOE)
Job Status: Non-Exempt/Hourly, non-benefitted position
River View Health has an opening for a (PRN - as needed) Patient Access Representative – Main Clinic. This is a PRN position that requires day, evening, and weekend availability. Availability to work overnights is a plus.
The Patient Access Representative:
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Answers phones and schedules patients for initial of follow-up appointments.
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Greets and registers patients while collecting and accurately entering all information required for visit.
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Communicates clearly and effectively with patients and families, physicians, nurses and insurance companies.
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Performs insurance verification either real time or manual verification for eligibility.
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Performs point of service, collection of co-pays and other patient liability.
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Obtains signatures for all necessary documents.
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Safeguards and reconciles all monies collected daily in compliance to cash handling policies and procedures.
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This position will be cross trained to the Emergency Department for Patient Access responsibilities in that area when needed.
Qualifications:
Required:
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Minimum two (2) years of customer service experience
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Ability to sit, stand or walk for long periods of time
Preferred:
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Experience in health care setting
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Proficiency with Microsoft Office
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Experience in Patient Access and/or Epic
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Basic knowledge of medical terminology, insurance
Competencies:
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Ensure accurate data entry for patient registration and scheduling
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Ability to work effectively in a team environment
