We are looking for an individual who has previous experience working as a medical receptionist, checking in patients and scheduling appointments. The ideal candidate will be familiar with ECW and demonstrate excellent customer service skills with patients and other staff through a variety of communication platforms.
Must be self-motivated, dependable, organized, and must possess a strong ability to multitask. Must possess adequate computer skills with the ability to efficiently navigate/utilize electronic medical records. Bilingual a plus.
Shift schedule: Mon-Thurs, 7:45-4:45p most days (occasionally 8-5p), and Fri 7:45-12p.
Main duties include:
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Greet all patients and visitors in a friendly and professional manner.
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Check patients in promptly and accurately in a fast-paced medical setting.
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Collect payments from the patient for their balance due, co-payments and/or coinsurance.
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Ensure information is updated and accurately recorded in patient medical record at each visit (checking ID and insurance).
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Must have at least one year of experience and knowledge of different types of insurance benefits/referrals/authorizations.
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Scanning/indexing documents.
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Managing multiple doctors’ schedules.
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Must possess strong oral and written communication skills.
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Must be detail-oriented, excel at staying organized, and manages down time efficiently.
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Must be comfortable working in a fast-paced environment.
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Enjoys working with patients and diffuses situations by providing excellent customer service.
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Must have working knowledge of balancing daily batches of payments and cash drawer balancing.
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Possesses the ability to take directives from various levels of staff and assume responsibility for assignments.
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Eager to assist across other departments and perform all other duties as assigned.
Minimum Experience Requirements:
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One year of experience working in a physician's office or clinic performing front desk/check in responsibilities.
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Must have experience working with different types of insurance plans - Medicare, Medicaid, Managed Care, etc.
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One year of experience in EMR (eCW preferred).
Benefits:
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401 (k) and matching.
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Health Insurance (paid 100% by employer)
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Dental insurance (paid 100% by employer)
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Disability insurance
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Vision insurance
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Life insurance
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Employee assistance program
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Paid Time Off
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Holiday Pay
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8 hours of Personal Time Off
