ABOUT OUR AGENCY:
I opened my agency in 1999 and currently lead a team of four. I've been with State Farm since 1987, holding roles in Underwriting, Public Affairs, and Fire Claims before becoming an agent. I graduated from the University of Illinois and am proud to have raised my family while building a career centered on serving others.
Giving back to the community has always been important to me. I serve as a Board Member of the Black Alumni Association and as an Original 40 Board Member of Black Wall Street Woodlawn. I believe strong communities are built through service, leadership, and meaningful relationships.
Our agency offers a flexible work environment, health benefits, a Simple IRA, professional development opportunities, and supportive leadership focused on helping team members grow and succeed.
My philosophy is simple: treat people the way you want to be treated. I'm looking for confident, customer-focused individuals who have a smile in their voice and genuinely enjoy helping others. Bilingual candidates are preferred but not required. If you're looking for a supportive team where great customer service is the priority, we'd love to meet you.
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Cater Minnis - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Develop and maintain customer relationships to drive retention and growth.
- Conduct policy reviews and provide recommendations to customers.
- Oversee the resolution of complex customer issues.
- Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
- Experience in insurance sales or account management preferred.
- Leadership and interpersonal skills.
- Proven track record of meeting sales targets.
- Willingness to engage in sales conversations.
- Bilingual Spanish preferred.
