Cardinal Animal Hospital is a small veterinary clinic seeking a morning receptionist to provide customer service as the face of the hospital. Duties include, but are not limited to:
- Managing a multi-line phone system
- Answering routine client questions appropriately in accordance with established hospital guidelines regarding hospital services, fees, and preventive care
- Scheduling client appointments
- Greeting clients warmly and preparing them for their appointment needs
- Accurately processing cash, checks, charge card, and Care Credit payments
- Performing the end-of-day procedures each evening
- Obtaining medical records from other veterinary facilities
- Taking ownership of the front area of the hospital and creating a positive first impression for all customers
- Other duties as assigned
Work schedule:
M/W/T/F 7:30am - 1:00pm
Thursday 7:30am - 2:30pm
Veterinary experience preferred but not necessary if applicant has a strong customer service background. Excellent telephone etiquette along with strong communication and organizational skills are essential. Must be able to work with a diverse set of clients.
Pay commensurate with experience. Benefits include generous employee discount, 401k, uniform allowance, paid leave (PTO) and paid holidays.
Company's website:
- https://www.cardinalanimalhospital.com
Work Remotely
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Uniform allowance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
Location:
- Richmond, VA 23235 (Required)
Ability to Commute:
- Richmond, VA 23235 (Required)
Work Location: In person
