We are seeking an organized Studio Coordinator to join our studio team. As the first point of contact for our clients, you will play a vital role in delivering exceptional client service and ensuring a positive experience. Your professional demeanor, excellent communication skills, and ability to multitask will contribute to your overall success.
REPORTING RELATIONSHIP
The Studio Coordinator will report to the Studio Manager.
RESPONSIBILITES
· Provide outstanding customer service by addressing client inquiries, scheduling appointments, and addressing any concerns or issues promptly and efficiently.
· Manage and coordinate the appointment booking system, ensuring accurate scheduling and optimizing the use of Studio resources.
· Collect client information, update medical history forms, and ensure accuracy and confidentiality of client records.
· Assist clients with completing necessary forms and consent documents, explaining the purpose and ensuring their understanding.
· Answer phone calls, respond to emails, and handle general inquiries regarding services, pricing, and operational policies.
· Maintain a clean and organized front desk area, including the reception area, waiting room, and product display areas.
· Process client payments, verify insurance information if applicable, and provide receipts or invoices as required.
· Coordinate with the clinical and administrative staff to ensure smooth workflow and efficient client care.
· Collaborate with the management team to implement and maintain office policies and procedures for efficient front desk operations.
· Manage inventory of office and administrative supplies, placing orders as needed to ensure adequate stock levels.
· Stay knowledgeable about services, treatments, and promotions to provide accurate and up-to-date information to clients.
· Handle confidential and sensitive client information with discretion and maintain strict adherence to privacy regulations.
· Assist with marketing efforts, such as distributing promotional materials and gathering client testimonials.
· Perform additional administrative tasks as assigned by the management team.
Pay: $22.00 - $24.00 per hour
Benefits:
Ability to Commute:
- Darien, CT 06820 (Required)
Ability to Relocate:
- Darien, CT 06820: Relocate before starting work (Required)
Work Location: In person
