The Administrative Assistant performs clerical work in Family Solutions Counseling Centers. It is their responsibility to keep all patient files organized and to maintain the front office. They are the first person the patient or family member contacts upon arrival to the office. They handle administrative duties, such as answering phones and scheduling appointments.
Administrative Assistants are also responsible for managing insurance forms. They use their knowledge and understanding of medical terminology and insurance procedures to act as a liaison between the patient and the insurance agency.
