POSITION SUMMARY:
Under general supervision coordinates front office activities of the clinical setting ensuring a pleasant and welcoming patient experience while obtaining critical information for proper billing and collections of services provided.
JOB DUTIES AND RESPONSIBILITIES:
Patient Services Representative II duties may include but are not limited to Core Functions: Patient Scheduling, Insurance verification, Charge Entry, Data Entry, Insurance Follow-Up, Self-Pay Follow-Up/Collections, Refund Management, Response to Patient Account Inquiries, Customer Service Advocacy, Self-Pay Collections.
