Join a Family-Owned Company Built on Accountability, Teamwork, and Operational Excellence
At Tom Kraemer, Inc. (TKI), we are more than trucks and routes. We’re a team committed to doing things the right way. Family-owned and operated since 1938, TKI has built a strong reputation through hard work, exceptional customer service, safety, and a commitment to our team.
We are currently seeking a Customer Service & Accounting Assistant to join our team in Cold Spring, MN. This role supports both our Customer Service and Accounting departments by helping serve customers, processing financial transactions, and performing a variety of administrative duties that keep our operations running smoothly.
The ideal candidate is detail-oriented, organized, customer-focused, and comfortable working with computer systems in a fast-paced environment.
If you're looking for a stable career with a respected local company and a team-first culture, we'd love to hear from you.
What You’ll Do
- Serve as a backup for inbound customer service calls during peak periods and rollover call situations
- Communicate with customers through phone, email, and text messaging
- Process customer payments and assist with accounts payable coding
- Perform basic accounting and bookkeeping functions according to established procedures
- Complete daily mail pickups, deliveries, and bank deposits
- Track and maintain dumpster inventory records
- Provide general administrative and office support to various departments
- Accurately enter, maintain, and update company records and data
- Assist with special projects and other duties as assigned
What We’re Looking For
- Prior experience in customer service, bookkeeping or office support role preferred
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
- Strong computer and software aptitude with the ability to learn new systems
- Excellent organizational skills and attention to detail
- Strong verbal and written communication skills
- Ability to manage multiple tasks and priorities effectively
- Dependable, professional, and team-oriented approach to work
- Ability to perform routine administrative and clerical tasks accurately and consistently
Schedule & Benefits
- Monday–Friday / No weekends
- Approximately 40-45 hours per week
- Typical business hours: 7:30 a.m. – 5 p.m.
- Paid time off (PTO) and paid holidays
- Health, dental and vision insurance
- Life insurance and long-term disability coverage
- 401(k) plan with employer match
- Company-provided uniforms and/or apparel
- Safe, positive, and team-oriented work environment
Why Join TKI?
- Supportive, people-first culture that values teamwork and accountability
- Modern technology and operational systems
- Opportunities for professional growth and development
- Fast-paced, engaging work environment where employees make a meaningful impact
- Commitment to safety, operational excellence, and continuous improvement
At TKI, we believe strong leadership creates strong teams. If you are motivated, dependable, adaptable, and passionate about operations and developing people, we encourage you to apply.
Apply today and become part of the TKI Way.
TKI provides equal employment opportunities (EEO) to all employees and applicants in accordance with applicable federal, state, and local laws.
Job Type: Full-time
Pay Range: $18.00 - $20.00 per hour (depending on qualifications and experience
Pay: $18.00 - $20.00 per hour
Work Location: In person
