San Juan, Puerto Rico
Are you friendly, organized, and passionate about hospitality? We are looking for a Front Desk Agent to join our team and provide an excellent experience for our hotel guests from the moment they arrive.
Compensation:
$11.00 per hour + commissions
Responsibilities
- Welcome guests and handle check-ins and checkouts.
- Assist guests with questions about hotel services, dining, directions, and local attractions.
- Process payments and post charges using the hotel system (PMS).
- Maintain accurate records and reports during the shift.
- Communicate any guest concerns or issues to management promptly.
- Ensure a professional and friendly guest experience at all times.
Requirements
- Previous Front Desk or customer service experience preferred.
- Strong communication and problem-solving skills.
- Basic computer skills (Microsoft Office and hotel systems preferred).
- Ability to work evenings, weekends, and holidays.
- Professional attitude and strong guest service focus.
Job Type: Full-time
Pay: $11.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Application Question(s):
- Do you have previous experience working as a Front Desk Agent or in a similar customer service role?
- Are you available to work evenings, weekends, and holidays as needed?
- Are you available to start immediately, or would you need some time before joining us?
- Have you worked with Ciqala Suites or Eter Rooftop before?
Ability to Commute:
- San Juan, PR 00907 (Required)
Ability to Relocate:
- San Juan, PR 00907: Relocate before starting work (Required)
Work Location: In person
