Overview
We are seeking an energetic and dedicated Lead Barista/Shift Manager to join our vibrant hospitality team. This role is perfect for a passionate individual who thrives in a fast-paced environment, loves crafting exceptional coffee and food experiences, and excels in leading and motivating a team. As a key leader on shift, you will oversee daily operations, ensure top-tier customer service, and maintain high standards of food safety and quality. Your enthusiasm and managerial skills will help create a welcoming atmosphere where both customers and staff feel valued and inspired.
Responsibilities
- Lead daily shift operations, ensuring smooth service flow and exceptional customer experiences
- Supervise and train staff in food preparation, beverage crafting, POS system usage, and customer service techniques
- Manage inventory control, including stock levels, ordering supplies, and food safety compliance
- Oversee cash handling procedures, including balancing registers and preparing financial reports
- Ensure adherence to food safety standards, sanitation protocols, and health regulations across all areas of the coffee shop
- Limited food production, cooking, and quality control to uphold culinary standards
- Support staff training & development initiatives, including interviewing new team members and conducting performance reviews
- Handle customer inquiries or complaints promptly to maintain high satisfaction levels
- Monitor profit and loss metrics to optimize operational efficiency and profitability
- Manage shift schedules, delegate tasks effectively, and supervise team members to foster a positive work environment
Experience
- Proven experience in quick service & fast food restaurant environments or casual dining settings with a strong background in food preparation and service management
- Demonstrated leadership in supervising hospitality teams or managing restaurant shifts with excellent team management skills
- Familiarity with POS systems for order processing and cash handling
- Experience in inventory control, food safety management, budgeting, and profit & loss analysis within the food industry
- Strong communication skills for managerial tasks such as interviewing staff, training teams, and coordinating with other departments
- Knowledge of food handling regulations, hospitality management principles, and managing hospitality teams efficiently
- Previous experience managing hospitality teams in casual dining or fine dining environments is preferred
Join us if you're ready to lead with energy, inspire your team, and deliver memorable experiences that keep customers coming back!
Pay: $12.00 - $15.00 per hour
Work Location: In person
