About Us:
We are a leading local small business provider of pool service after the build is done and no retail. We are dedicated to ensuring our customers enjoy clean, safe, and functional aquatic environments. With a strong commitment to quality and customer satisfaction, we are expanding our team and seeking a skilled and motivated Pool Repair Technician to deliver exceptional service. Join our dynamic team and become a part of a company that values expertise, reliability, and a passion for aquatic maintenance.
Job Summary:
We are seeking a highly skilled and dependable Pool Repair Technician for a year around full-time position. In this role, you will be responsible for diagnosing, troubleshooting, repairing, and maintaining a variety of residential and commercial pools and spas. This includes addressing issues with pumps, filters, heaters, plumbing, electrical systems, automation, sanitation systems, and other related equipment. This position requires strong technical abilities, problem-solving skills, and the ability to work independently while adhering to safety standards and company quality procedures.
Responsibilities:
- Troubleshooting and Diagnostics: Accurately diagnose and identify the root cause of mechanical, electrical, and plumbing issues in pools and spas.
- Repairs and Maintenance: Perform necessary repairs and maintenance on pool and spa equipment, including pumps, motors, filters, heaters, automation systems, lights, and cleaning systems.
- Plumbing and Electrical: Repair and replace PVC and other plumbing components. Possess a working knowledge of 110V and 220V electrical systems related to pool and spa operations.
- Water Chemistry: This position is primarily repair and diagnostic focused. Basic understanding of overall pool operation and water chemistry is required.
- Equipment Installation: Install new pool and spa equipment and accessories according to manufacturer specifications and safety guidelines.
- Air Leak Detection: Effectively find and diagnose above ground only plumbing leak issues associated with faulty valves, plumbing, or joints and repair as needed.
- Customer Service: Communicate effectively and professionally with clients, explaining technical issues, repair options, and providing maintenance advice. Maintain a high level of customer satisfaction.
- Documentation: Complete accurate service reports, detailing the work performed, parts used, and recommendations for future maintenance.
- Vehicle and Inventory: Maintain a clean and organized service vehicle, ensuring it is stocked with the provided necessary tools and equipment. Manage inventory levels and report any shortages.
- Safety Compliance: Adhere to all safety protocols and procedures, including the safe handling and disposal of chemicals.
- Continuous Learning: Stay updated on industry trends, new technologies, and best practices in pool and spa maintenance and repair. Continued industry training is provided across all brands.
Qualifications:
- High school diploma or equivalent.
- Minimum of 3 years of experience as a pool repair technician.
- Strong technical knowledge of pool and spa systems, including mechanics, plumbing, and basic electrical.
- Proficiency in water chemistry understanding.
- Ability to troubleshoot and diagnose complex equipment issues.
- Excellent problem-solving and critical-thinking skills.
- Strong communication and customer service skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- Ability to lift heavy equipment (up to 50+ pounds) and work in various weather conditions.
- Professional appearance and demeanor.
- Portable Spa Trade Skill can be a learned trade if not known or no exposure to.
Preferred Qualifications:
- Certification as a Certified Pool/Spa Operator (CPO) or other relevant industry certifications (e.g., CST).
- Experience with specific pool and spa equipment brands or automation systems.
- Knowledge of additional trades such as plumbing, electrical, low voltage systems relevant to pool and spa environments.
- Substitutions for the above: Car Audio installers, Low Voltage Alarm and Security Camera installers, low level lighting, apprenticeships from gas electrical plumbing trades.
Requirements
- Must pass background screening
- Must have reliable transportation to office
- Must maintain professional appearance and communication
- Must be comfortable working outdoors in Arkansas heat
- Must be comfortable working independently
- Must be able to use mobile apps, photos, and digital job tracking systems
Benefits:
- Competitive pay based on experience and qualifications.
- Paid vacation and sick time after 1 year of employment
- Bonus Pay Opportunities
- Employer who cares about further learning and making you the best in the industry.
To Apply:
Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and experience
Equal Opportunity Employer:
We are an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status as it applies to the ability to do the job description.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- Company truck
- Employee discount
- On-the-job training
- Paid time off
- Paid training
- Professional development assistance
- Relocation assistance
- Tools provided
Application Question(s):
- How many years of hands-on pool and spa repair experience do you have?
- What types of equipment have you worked on regularly?
- Which pool equipment brands do you have the MOST experience with?
- Are you comfortable diagnosing electrical and automation-related pool equipment issues?
- Do you have experience using a multimeter for troubleshooting?
- This position requires working independently in outdoor Arkansas weather conditions year-round. Are you comfortable with this?
- Do you currently hold a valid driver’s license with a reasonably clean driving record?
- Have you ever driven a company vehicle for work purposes?
- Can you pass a background screening?
- Briefly describe the most difficult pool equipment issue you have successfully diagnosed and repaired.
- Why are you leaving your current position?
- What are you looking for in your next company?
Work Location: On the road
