At Cascade Health, our mission is to provide compassionate, high-quality behavioral health services that help individuals, families, and workplaces thrive. We’re seeking an experienced Counseling & EAP Manager to lead, grow, and strengthen our Counseling and Employee Assistance Program (EAP) services across the community.
This role is ideal for a licensed clinician who enjoys strategic leadership, relationship-building, and program development—while remaining connected to clinical care.
The Role
Reporting to the CEO, the Manager oversees all Counseling & EAP operations, including program development, budgeting, compliance, marketing, and staff leadership. You’ll serve as the primary liaison with EAP companies, client organizations, payers, and community partners, while ensuring high-quality, ethical, and compliant service delivery.
Key Responsibilities
- Lead and grow Counseling & EAP services, including market analysis, forecasting, and service development
- Promote EAP services to local business and industry and expand payer mix (commercial, Medicare, Medicaid)
- Manage departmental budget and ensure cost-effective operations
- Recruit, supervise, and develop counseling and support staff
- Maintain contracts and relationships with EAP vendors and client companies
- Ensure compliance with OHA, COA, HIPAA, and applicable insurance regulations
- Oversee quality assurance, reporting, and continuous improvement
- Provide therapy, consultation, trainings, and crisis response services as needed
- Coordinate 24/7 crisis intervention and critical incident response
- Write proposals, contracts, and client reports while protecting confidentiality
Required Qualifications
- PhD or Master’s degree in Social Work, Counseling, Psychology, MFT, or related field
- Current Oregon clinical licensure
- Minimum 3 years of administrative and supervisory experience
- Strong background in mental health assessment and short-term treatment
- Experience leading clinicians serving commercial insurance and Medicare/Medicaid populations
Preferred Experience
- Knowledge of Employee Assistance Programs (EAPs)
- Registered Clinical Supervisor in Oregon
- Experience in substance use treatment
- Marketing, sales, or proposal writing experience
Why Cascade Health?
- Leadership role with meaningful community impact
- Opportunity to shape and grow innovative counseling and EAP services
- Mission-driven, collaborative organization
- Blend of leadership, strategy, and clinical engagement
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Education:
License/Certification:
- Current Oregon Professional Licensure Counselor (Preferred)
Work Location: In person
