Job Overview
We are seeking an energetic and detail-oriented Dental Office Front Office Receptionist to join our dynamic dental practice. In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. Your proactive approach will help streamline daily operations, support patient care, and uphold the highest standards of confidentiality and professionalism. This position offers an exciting opportunity to be part of a team dedicated to delivering exceptional dental services with a focus on patient satisfaction and office efficiency.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service and ensuring a positive first impression
- Manage patient scheduling using dental practice management software such as Eaglesoft, including appointment confirmations and rescheduling
- Verify insurance coverage, process insurance claims, and perform insurance verification.
- Handle multi-line phone systems with professionalism, answering inquiries and directing calls appropriately
- Collect patient information, update medical records accurately, and review documentation for completeness and accuracy
- Assist with billing procedures including medical collection processes, coding (CPT, ICD-9/10), and medical billing tasks
- Maintain organized filing systems for dental records, medical records, and administrative documents in compliance with HIPAA regulations
- Support office management tasks such as inventory management, filing, data entry (including 10 key typing), and general clerical duties
Qualifications
- Prior experience in a dental environment is highly preferred
- Strong knowledge of dental terminology
- Proficiency with dental software such as Eaglesoft
- Excellent computer skills including Microsoft Office Suite (Word, Excel) and electronic health record (EHR) systems such as eClinicalWorks or Athenahealth
- Exceptional phone etiquette with the ability to handle multi-line phone systems efficiently
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Strong organizational skills with attention to detail in documentation review and data entry
- Knowledge of HIPAA regulations to ensure patient confidentiality at all times
Join our team to make a meaningful difference in patients’ lives by providing outstanding front-office support in a fast-paced dental environment. We value energetic professionals committed to excellence in customer service and office management!
Pay: $22.00 - $24.00 per hour
Work Location: In person
