Schedule Requirements
Candidates must be available to work flexible shifts between 6:00 AM and 2:00 AM, Monday through Sunday. Specific schedules will be assigned based on business needs and may vary.
Key Responsibilities
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Assist customers with questions regarding Medicare plans, benefits, and coverage options.
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Provide excellent customer service in a primarily inbound call environment.
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Educate customers on products, services, and benefits that align with their healthcare and financial needs.
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Follow up with customers when additional support or information is required.
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Maintain compliance with HIPAA and all applicable regulatory requirements.
Qualifications
Required
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Active Health Insurance License in your state of residence, in good standing.
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Minimum of 6 months of sales experience.
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High school diploma or equivalent.
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Strong computer skills and the ability to navigate multiple systems simultaneously.
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Reliable high-speed internet connection (15 Mbps or higher).
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Ability to work independently in a remote environment.
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Excellent communication and customer service skills.
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Must reside in the state where you are licensed.
Compensation & Training
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Starting pay: $21.00/hour
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Average performers: $23.00/hour
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Fully bilingual (English/Spanish): $24.00/hour
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Average bilingual performers: $25.00/hour
Active Health Insurance License Required
