DEFINITION
Under general supervision, performs complex and technical administrative and other support work pertaining to specialized student services programs including, but not limited to, CalWORKS, TRIO, ACT, Upward Bound, EOPS and disabled student services; implements activities designed to publicize and facilitate program participation; designs and prepares information materials in support of program activities; researches, gathers, inputs, processes and maintains information using computers and other office equipment; and performs related work as assigned.
DISTINGUISHING CHARACTERISTICS
This is the first level technical class in the Program Support Series within the Yosemite Community College District (YCCD). Incumbents in this class perform technical duties in support of complex student services program functions. Incumbents utilize technical knowledge of the assigned program, including its goals, objectives, and eligibility requirements, to make decisions and complete assignments. Thus, applicants for this class must have experience directly related to the specialized program area.
This class may be distinguished from the lower-level class of Program Assistant because incumbents in that class perform office administrative and other program support work
This class may be distinguished from the higher-level class of Program Specialist because incumbents in that class plan and coordinate program activities, serving as a lead worker or, alternatively, as the only support staff for an assigned program. A Program Specialist applies advanced technical knowledge and skill pertaining to the assigned program(s) in order to make decisions and complete assignments.
SUPERVISION RECEIVED AND EXERCISED
Incumbents in this class work under the general supervision of a manager or senior manager, working alone on routine or regular work assignments and checking with a supervisor on non-routine assignments or when in doubt as to the correct procedures to follow.
An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis.
