Santa Monica, CA | Subaru | Trusted brand | Parts Advisor | Parts Counter | Shipping and receiving | Reynolds & Reynolds | Los Angeles | Veterans encouraged to apply | $19 - $23/hr
IS THIS YOU?
- You're organized, accurate, and comfortable juggling counter requests, incoming shipments, and outgoing orders simultaneously
- You have experience in automotive parts, shipping and receiving, or warehouse operations - and you're ready to bring that background to a busy dealership parts department
- You're physically capable and reliable - this role requires both desk work and active warehouse duties throughout the shift
WHO WE ARE
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
At Subaru of Santa Monica, the parts department supports a loyal, active guest base and a busy service operation. The Parts Advisor keeps that operation stocked, organized, and moving - handling the counter, managing receiving and shipping, and making sure every technician and customer gets what they need without delay.
WHAT YOU'LL DO
- Serve retail and internal customers at the counter and by phone - providing accurate parts information, pricing, and availability with professionalism and efficiency
- Assist service technicians and advisors with parts lookup, ordering, and timely delivery to keep the service department productive
- Receive incoming parts shipments - inspecting for accuracy and damage, checking against purchase orders, and processing inventory into the system
- Prepare and ship outgoing parts orders - packaging, labeling, and coordinating with carriers accurately and on time
- Maintain bin organization, warehouse cleanliness, and inventory accuracy throughout the department
- Process parts orders, returns, warranty claims, and core submissions accurately in Reynolds & Reynolds
- Follow up on back-ordered and special-order parts - communicating proactively with technicians and service advisors on status
- Support additional parts department duties as needed to keep the operation running efficiently
WHAT WE'RE LOOKING FOR
- Automotive parts counter or dealership experience preferred - shipping, receiving, or warehouse backgrounds also strongly considered
- Reynolds & Reynolds experience preferred - familiarity with parts lookup and order processing in R&R is a significant advantage
- Subaru or import brand parts experience a plus
- Able to multitask effectively - managing counter requests, phone inquiries, and warehouse duties simultaneously
- Physically capable of lifting 50 lbs or more - receiving, stocking, and shipping are active parts of this role
- Detail-oriented and accurate - parts transactions and inventory records need to be right every time
- Clear communicator who works effectively with technicians, advisors, and customers
- Valid driver's license with a clean driving record
WHAT WE OFFER
- $19 - $23/hr
- Medical, dental, and vision insurance
- Life insurance and supplemental coverage options
- Paid time off and paid holidays
- On-the-job training - we'll develop your Subaru parts knowledge from day one
- Career growth - strong parts advisors grow into parts management and fixed ops leadership roles at Swickard
- Employee vehicle purchase and service discounts
- A team-oriented parts operation at one of the Westside's most established import dealerships
WHY SUBARU OF SANTA MONICA
- Subaru has one of the most loyal guest bases of any brand on the road - owners care deeply about their vehicles and depend on a well-run parts department to keep them going
- Santa Monica and the greater LA Westside represent a high-volume, import-friendly market with consistent parts demand
- A role that combines counter work and warehouse operations - active, varied, and never monotonous
- Swickard is one of the fastest-growing dealer groups in the country - ranked Top 5 in North America for reputation in the automotive industry
- Our HEART values - Honor, Engage, Anticipate, Respond, Thank - shape how we serve every customer, at the counter and in the warehouse
- A supportive team environment where your accuracy, reliability, and hustle are recognized and rewarded
Subaru of Santa Monica's parts department is a fast-moving operation that depends on someone who can work the counter, manage the warehouse, and keep the service team stocked without missing a beat. It's a hands-on, active role with real variety - and the right person will make an immediate impact.
If you're organized, physically capable, and ready to bring your parts or shipping experience to a busy import dealership - we'd like to meet you.
