Position Overview
We are looking for a motivated Fiber Technician to support the installation, servicing, and maintenance of residential fiber optic networks. In this role, you will perform field-based work that includes installing new fiber connections, diagnosing service issues, and completing repairs to help ensure reliable broadband and telecommunications services for customers.
The ideal candidate enjoys hands-on technical work, is comfortable working in different field environments, and has experience with telecommunications infrastructure or similar utility services. Attention to quality, safety, and customer satisfaction is essential.
This is a full-time W-2 employment position offering long-term career opportunities within a growing telecommunications company.
Primary Responsibilities
- Complete residential fiber optic installations, service calls, and repair work while meeting company quality standards.
- Perform fiber splicing, cable routing, and network testing to verify proper operation and signal performance.
- Install, configure, and replace telecommunications equipment, including routers, network devices, and customer hardware when required.
- Diagnose and resolve connectivity issues affecting fiber services by using appropriate testing equipment and troubleshooting techniques.
- Build and maintain underground or aerial cable pathways, depending on project requirements, while following established procedures.
- Accurately record completed work, materials used, and testing results through the company's reporting system.
- Follow all company policies, customer specifications, and OSHA safety requirements while working in the field.
- Maintain company-issued tools, equipment, and vehicles in safe working condition.
- Communicate professionally with customers by providing installation updates, explaining completed work, and addressing basic service-related questions.
- Work closely with supervisors and fellow technicians to ensure projects are completed safely, efficiently, and on schedule.
Qualifications
- Previous experience in fiber optic installation, telecommunications, broadband services, or a related technical field is preferred.
- Familiarity with fiber optic infrastructure, cable routing, network setup, and service-related activities.
- Ability to safely operate standard field tools and equipment used for installation, maintenance, and repair work.
- Basic understanding of networking concepts, internet connectivity, and customer premises equipment.
- Experience with low-voltage systems, troubleshooting techniques, and field diagnostics is considered an advantage.
- Strong problem-solving skills with the ability to identify and resolve technical issues efficiently.
- Comfortable working independently, managing assigned work orders, and adapting to changing field conditions.
- Valid driver's license and a commitment to following company procedures and safety requirements.
We are looking for dependable individuals who enjoy hands-on work, take pride in delivering quality service, and are interested in building a long-term career in the telecommunications industry.
Job Type: Full-time
Pay: $80,000.00 - $95,000.00 per year
Work Location: On the road
