About the Role
The Research & Insights Manager I, US&C Delivery & Mobility, will manage the research needs across the region and be the primary POC for Brand Marketing, S&P, and Eater Ops. This role will lead primar y research to advise Uber's product development, campaigns and marketing strategies with a heavy focus on campaign development testing.
This role will need to understand the needs of the business, executive leaders, and cross-functional team members to craft, implement, and deliver high-impact primary research, both quantitative and qualitative. This person will also act as the voice of the consumer in synthesizing this research with other data sources to influence insight-driven decisions.
What You'll Do
- Lead and execute market research across key consumer audiences, collaborating with a diverse set of cross-functional teams.
- Guide creative development from brief to execution for all U S&C Delivery & Mobility campaigns
- Lead all aspects of vendor management to conduct both qualitative and quantitative primary research studies as well explore secondary data sources as needed.
- Deliver insights and influence leadership to drive deeper understanding of key audiences and integration into strategy.
- Work closely with other researchers on the team to develop and scale more efficient and effective ways of conducting research.
Basic Qualifications
- 4+ years of work experience in consumer-focused market research, marketing, or consulting
- Bachelor degree in market research, statistics, economics or a related field
Preferred Qualifications
- Experience in campaign development research
- Hands-on experience at a research supplier - writing questionnaires and discussion guides, fielding research, etc.
- Excellent critical thinking, project management, and interpersonal skills.
- Passion for using insights from multiple sources to guide strategy.
- Ability to work in a quick-moving environment and prioritize among projects while maintaining attention to detail.
- Intellectually curious and inquisitive with a genuine passion for problem solving and ability to think quickly on one's feet to ensure success of research projects in a changing environment.
- Comfortable interacting with a large and diverse set of leaders, team members, and vendors.
Experience working in a consumer or tech focused company.
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For New York, NY-based roles: The base salary range for this role is USD$132,000 per year - USD$147,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$132,000 per year - USD$147,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
