About Copper Fit
Founded in 1999, Copperfit Industries Inc. is a family-owned manufacturing and distribution company specializing in plumbing fittings, pipes, and related supplies. Headquartered in Pomona, California, we manufacture and distribute copper, brass, and cast iron fittings for commercial and residential applications. We are known for quality products, long-term relationships, and a collaborative, hands-on culture
Job Summary
Copperfit Industries Inc. is seeking a detail-oriented Accounts Receivable Specialist to manage customer billing, collections, cash application, and credit administration. This position works closely with Sales, Customer Service, Warehouse, and Accounting to ensure timely collections, accurate customer accounts, and exceptional customer service while maintaining the integrity of customer data and financial records within DDI ERP.
Key ResponsibilitiesAccounts Receivable Operations
- Process customer invoices, credit memos, debit memos, account adjustments, and customer statements accurately and in a timely manner.
- Apply customer payments received through checks, ACH, wire transfers, and credit cards, ensuring accurate cash application and account reconciliation.
- Monitor accounts receivable aging reports and perform collection activities to ensure timely payment of outstanding balances.
- Investigate and resolve billing discrepancies, unapplied cash, short payments, deductions, chargebacks, and other payment-related issues.
Customer Account Administration
- Maintain customer master records within DDI ERP, including billing information, payment terms, tax exemption certificates, credit limits, and account documentation.
- Assist with new customer account setup, credit application processing, and ongoing customer account maintenance.
- Coordinate with customers to address account inquiries while maintaining positive business relationships.
ERP, Reporting & Compliance
- Maintain accurate accounts receivable transactions and customer records within DDI ERP.
- Prepare accounts receivable aging reports, collection reports, cash application reports, and other supporting schedules for management.
- Assist with month-end and year-end closing activities, account reconciliations, audit requests, and documentation.
- Ensure compliance with company policies, accounting procedures, and internal controls.
Cross-Functional Support
- Partner with Sales, Customer Service, Warehouse, and Accounting to resolve order, pricing, shipping, billing, and payment discrepancies.
- Verify customer pricing, assist with customer deductions, returns, and rebate documentation, and escalate issues requiring management approval.
- Participate in process improvements, ERP enhancements, and other projects as assigned.
Qualifications & Skills
- Associate’s degree in Accounting, Finance, Business Administration, or a related field preferred.
- 3+ years of Accounts Receivable, billing, collections, or customer accounting experience.
- Experience in a manufacturing, wholesale distribution, or inventory-based environment preferred.
- Experience working with ERP systems; DDI ERP experience is a plus.
- Proficient in Microsoft Excel and Microsoft Office.
- Strong analytical, organizational, problem-solving, and customer service skills.
- Excellent communication skills with the ability to work effectively across departments.
- Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail
Pay: $25.00 - $27.00 per hour
Work Location: In person
