Join an Award-Winning Team!
Masters in Home Care is proud to be a Hearst Connecticut Media Top Workplaces award winner! Recognized by Indeed.com as a "Top Responder" for our swift communication with applicants, we pride ourselves on a supportive culture and top-notch patient care. We are currently seeking a dedicated, full-time Intake Coordinator to join our Rocky Hill team.
Here's how you will make an impact:
Responsible for processing home health referrals in an accurate, timely manner, includes accurately completing data input and client information from referral sources in a variety of manners (phone/fax/email/portals/etc)
- Ability to learn and retain intake protocols
- Serve as the liaison between company, referral sources, and patients/caregivers
- Track and follow up with all patients who are pending starts of care, including face to face visits, paperwork, and physician visit note tracking
- Understand and effectively communicate the services offered by the agency
- Attach, scan, and upload referral information and other required patient documents into the agency’s electronic medical record system
- Interact with referral sources and business development team regarding new referrals
- All other duties as assigned by supervisor
- 40 hours/week, including weekends. We are happy to offer flexibility with our schedule options. Please inquire within!
What qualities and experiences will you bring to our team?
- Current and active CT Licensed Practical Nurse License in good standing
- Proficient with Medicare guidelines
- At least one (1) year of home health experience preferred
- At least one (1) year of experience in a customer service capacity within a medical setting preferred
- Proficient typing, using a computer, and multiple software applications (Microsoft office, Google Apps, and electronic medical records)
- Must be able to document accurately and appropriately
- Demonstrates patience, flexibility, and a cooperative attitude
- Able to provide excellent customer service
- Position requires a majority of interaction over the phone-must be able to communicate clearly and concisely both verbally and in written communications
- Able to effectively manage concurrent demands and multi-task
- Familiarity with medical terminology preferred
- Ability to work well in a team environment
- Experience in an accredited organization preferred
- Valid driver’s license in good standing and motor vehicle insurance
- Must have own dependable transportation kept in good working condition
- Ability to function in a fast-paced, high volume environment
At Masters In Home Care, we believe in nurturing our team. Here are just some of the exceptional benefits you'll enjoy:
- A choice of two comprehensive medical and dental plans, along with vision insurance.
- Company-provided life and disability insurance plans.
- A 401k plan with matching contributions (eligibility period applies).
- Generous paid time off that rolls over from year to year.
- Floating Holidays for added flexibility.
- Opportunities for Education Assistance.
Our commitment to efficiency extends to our technology. Masters In Home Care utilizes a state-of-the-art clinical point-of-care system on tablet computers, enabling our team to document patient and job information accurately and promptly. This facilitates the seamless development of OASIS data sets, service orders, time sheets, and other essential patient and employment documents and reports.
If you are a Licensed Practical Nurse seeking a fulfilling career where you can leverage your skills, enjoy autonomy, and achieve a true work-life balance, we encourage you to apply!
We are an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pay: $24.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
