Description:
Who We Are:
Cardinal Financial is a nationwide direct mortgage lender that focuses on creating solutions for our borrowers, partners, and employees—to provide the very best experience. We are genuine and hard-working individuals who are not scared to improve and intentionally push beyond what is considered “good enough”
Looking to join a growing company that values its people, innovates and expands on its proprietary technology? Apply below!
Who We Need:
The Construction & Renovation Project Coordinator manages both the pre- and post-funding stages of residential construction and renovation loans. The role’s core focus is to monitor, assist, and control the draw/disbursement process from closing through project completion, ensuring that funds are released only after the work outlined in the construction agreement has been verified and approved. Acting as the primary point of contact for borrowers, contractors, and builders, the Coordinator guides all parties through each milestone, coordinating inspections, document collection, and change-order reviews while safeguarding compliance with investor, agency, and company guidelines. In addition, this key role will facilitate the ordering, retrieving, and reviewing of construction and credit documents before underwriter review, troubleshooting issues, and continuously improving processes.
What You Will Do:
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Customer & Stakeholder Communication – Serve as primary liaison for borrowers, contractors, builders, inspectors, title companies, and municipalities; provide timely, professional updates and education throughout the loan and construction lifecycle.
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File & Documentation Management – Collect, validate, and upload third-party and underwriting documents; maintain accurate, real-time data in the system of record (Octane) for Construction, Renovation, FHA?203(k), VA Renovation, Conventional, Jumbo, USDA, and DPA/Bond products.
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Draw & Disbursement Oversight – Monitor and control pre- and post-funding draw processes; prepare, audit, and submit draw requests, change orders, reserve releases, and permissions to occupy; coordinate fund releases with Accounts Payable and title partners; track balances and project timelines.
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Problem Resolution – Identify and resolve loan conditions or project issues, proposing creative yet compliant solutions; communicate underwriting requirements clearly to borrowers and loan originators.
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Pipeline & Workflow Management – Prioritize and manage multiple files to meet daily, weekly, and monthly service-level targets for welcome calls, closings, fundings, and customer satisfaction; suggest procedural improvements to enhance efficiency and accuracy.
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Team Collaboration & Support – Partner with Sales, Transaction Assistants, Underwriters, Closers, Funders, Accounting, Post-Funding, and Servicing; mentor peers on construction/renovation concepts and documentation requirements.
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Continuous Learning – Maintain current knowledge of renovation/construction products, investor updates, and technology enhancements; complete required training and licensing.
Requirements:
What You Need:
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High school diploma or GED is required.
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Minimum of 2 years of experience working in the mortgage industry is preferred to demonstrate a broad working knowledge, including exceptional processing or customer service background and compliance knowledge, regulatory requirements and mortgage documentation.
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Minimum of 2 years working with Construction and Renovation Loan programs is preferred.
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Ability to take direction and comprehend training.
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Ability to work independently and in a team environment.
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Must demonstrate strong communication skills including verbal and written with a focus on customer service.
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Strong working knowledge of a variety of mortgage loan products, including but not limited to: Conventional, VA, FHA, Jumbo, USDA, and DPA/Bond.
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Ability to adapt well to change.
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Exceptional computer skills.
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Excellent analytical and organizational skills.
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Detail-oriented.
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Effectively manage multiple demands and competing priorities in a fast-paced environment.
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High degree of urgency required.
What We Offer:
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Strength, Stability, and Vision
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Great compensation package
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Opportunity for career growth
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A commitment to be a relevant market leader - we are aiming for the top!
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Octane, our engineered proprietary technology that is transforming the mortgage industry
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An empowered culture where your ideas are important and your voice matters
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Full Benefits, beginning the first day of the month following your start date, including – Medical, Dental, Vision, Life, Disability Insurance, and much more
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Generous paid time off package that also includes all major holidays
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401(k) w/ 50% match up to a maximum employee contribution of 5% - Beginning the 1st of the month following 30 days of employment
Cardinal Financial is an Equal Opportunity Employer. We respect and aim to empower individuals and support the diverse cultures, perspectives, skills, and experiences within our workforce. California residents click here to review Cardinal's California Employee Privacy Policy & Notice at Collection. The expected base salary for this position ranges from fifty nine thousand dollars to eighty three thousand dollars, determined based on the applicant's experience, skillset, education, training, certificates, and licenses.
