Great Career Opportunity for a Fare Inspection Operations Manager
Salary: $95K - $110K, plus annual incentive, weekly pay & great benefits!
Are you a leader with 5-7 years of management experience in security operations or transit operations? Block by Block is seeking a Fare Inspection Operations Manager to oversee the program that supports fare engagement efforts on the Charlotte Area Transit System (CATS) Light Rail System.
Key Responsibilities:
- Hiring and training a positive, skilled, and dependable team.
- Adjusting the deployment of staff and resources to match changing needs.
- Identifying and solving problems to improve program quality.
- Procuring and managing inventory of supplies and equipment.
- Reporting outcomes through various channels (Excel spreadsheets, UKG Timekeeping, Budgets).
- Hands-on working management in the field to provide coaching, mentoring, and continuous training.
Ideal Candidate Traits:
- 5-7 years of management experience in security operations or transit operations.
- Has supervised a large team of 100+ people.
- Must have a valid NC Driver's License in good standing.
- Outgoing, positive, and personable.
- Is a problem solver and innovator.
- Strong communication and narration abilities.
- Understands Quality Assurance and exceeds client and team expectations.
Career Growth: Our rapid growth provides endless opportunities for your long-term career, not just your next job. 68% of our management team started in another job within our company, with a vast majority starting out as an Ambassador.
Block by Block is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requirements:
- High School Diploma required, college degree or post secondary education preferred.
- Minimum of 5 years management experience in security operations or transit operations.
- Must have a valid NC Driver's License in good standing.
- Expert Customer Service Skills
- Expert Judgement
- Excellent Communication Skills
- Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.
Shift: 1st Shift
Req Benefits:
We are proud to offer the following benefits:
- Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
- Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
- Bonuses: Availability of bonuses varies and is dependent on multiple factors including but not limited to: location, position and contract agreements. Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions only).
- Other: 401K Retirement Savings Plan, Vehicle Allowance (only available for specific corporate positions, based on location and position).
Compensation: $95,000 - $110,000
