Job Overview
We are seeking a dynamic and strategic Practice Manager to lead and oversee the daily operations of our Specialty Dental Practice. This role is vital in driving business growth, ensuring operational excellence, and fostering a high-performing team environment. As a Practice Manager, you will be responsible for managing staff, streamlining processes, and delivering exceptional customer service. Your leadership will directly impact the success and sustainability of the practice, making it an exciting opportunity for a motivated professional eager to make a significant impact.
Duties
- Lead and manage all aspects of practice operations, including staff supervision, workflow optimization, and resource allocation
- Manage and execute all areas of HR such as: Recruiting, onboarding, coaching, separations, performance, disciplinary, enforcing office policies, following labor laws, executing benefits, staffing schedules, time off requests, etc.
- Develop and implement strategic plans to enhance business growth and operational efficiency
- Oversee Accounts Receivables throughout the Practice and work with staff to better our systems.
- Drive business development initiatives to expand client base and increase revenue streams
- Manage project timelines, coordinate cross-functional teams, and ensure timely delivery of objectives through effective project management practices
- Work with website team to keep our website up to date and current
- Manage all daily front and back office operations
- Foster a positive team environment by developing staff skills, conducting performance reviews, and promoting team leadership and development
- Utilize data-driven decision-making to identify process improvements, streamline operations, and enhance customer service quality
- Ensure HIPAA and OSHA compliancy throughout the Practice
- Ensuring Practice Handbook reflects up to date and accurate office policies and benefits.
- Handle escalated patient concerns with Professionalish and empathy
Experience
- Proven management experience in a professional or dental office setting with a focus on operational oversight
- Demonstrated success in profit & loss management, financial analysis, and strategic planning
- Strong background in team management, business development, and process improvement initiatives
- Experience with, Microsoft word and Excel data analysis for reporting and decision-making purposes
- Skilled in project management methodologies with a track record of leading operational projects successfully
- Excellent managerial communication skills with the ability to lead executive-level teams and supervise diverse staff members
- Strong knowledge of HR laws and regulations, management principles and operational best practices to optimize efficiency and reduce waste
Join us as a Practice Manager to lead with energy, inspire your team, and drive strategic growth. Your expertise will shape the future of our practice while delivering exceptional value to our clients. We are committed to supporting your leadership journey with comprehensive development opportunities and a collaborative work environment.
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
