Service Advisor — No Automotive Experience Required
MotivWerks | Chambersburg, PA
We can teach you cars. We can't teach you to love people.
We're looking for someone with an exceptional personality to join our front counter team at MotivWerks.
You do NOT need automotive experience.
You don't need a perfect résumé.
You don't need to already know how to be a Service Advisor.
What we care about is who you are.
We're looking for the kind of person who walks into a room and naturally starts connecting with people.
Someone who notices people.
Someone who remembers names.
Someone who sees a customer sitting by themselves and instinctively thinks, “I should go make sure they're doing okay.”
Someone who genuinely enjoys making another person's day better.
If that's you, we can teach you the rest.
The Person We're Looking For
You might be a great fit if:
- You genuinely LOVE people.
- You make friends easily.
- You can talk comfortably with almost anyone.
- You naturally smile and bring positive energy into a room.
- You notice when someone needs help without being asked.
- You remember little things about people.
- You ask questions because you're actually interested in the answer.
- You enjoy making people feel welcomed and important.
- You're confident without being cocky.
- You're comfortable talking on the phone.
- You're dependable and show up ready to work.
- You're coachable and want to get better.
- You aren't afraid to work hard.
- You care about doing the right thing.
Maybe you've worked in a restaurant, coffee shop, retail store, hotel, church, bank, sales position, or another customer-facing job.
Maybe this would be your first serious career opportunity.
We're open to either.
What Is a Service Advisor?
Think of it as part:
Customer service + relationship building + sales + problem solving.
Our technicians work on the vehicles.
Your job is to take care of the people who own them.
You'll learn how to:
- Greet customers and make them feel welcome.
- Listen to their concerns.
- Communicate with our technicians.
- Explain repairs in normal, understandable language.
- Keep customers updated.
- Help customers prioritize repairs.
- Present recommendations and pricing.
- Ask for the sale.
- Schedule appointments.
- Solve problems when things don't go perfectly.
- Build relationships that keep customers coming back for years.
We will teach you the automotive side.
Yes, This Is a Sales Position
But we're not looking for a stereotypical salesperson.
We don't want someone who sees every customer as a dollar sign.
We want someone who can build genuine trust, understand what matters to the customer, explain the value of what we're recommending, and then confidently ask them to move forward.
Great salespeople make people feel understood—not pressured.
Who We Are
MotivWerks is a locally owned automotive repair shop in Chambersburg, Pennsylvania.
Our mission is:
To offer high-quality service to our customers, provide an environment where our employees can realize their dreams, and never put money ahead of people.
Our Christian faith influences the way we try to lead our company and treat people.
You do not have to share our faith to work here, but faith is certainly a plus, and someone who values honesty, generosity, serving others, personal responsibility, and treating people the way you would want to be treated will fit our culture well.
We Care More About the Interview Than the Résumé
Seriously.
A beautiful résumé won't impress us nearly as much as someone who walks through the door and immediately connects with our team.
Personality matters here.
So if you're reading this thinking:
"I don't know much about cars, but I'm really good with people..."
Apply.
You may be exactly who we're looking for.
One Last Thing
When you apply, answer this question:
Tell us about a time you went out of your way to make someone else feel noticed, welcomed, or cared for.
We're much more interested in your answer to that question than a perfectly polished résumé.
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Tell us about a time you went out of your way to make someone else feel noticed, welcomed, or cared for.
Experience:
- Client Hospitality or Sales: 1 year (Preferred)
Language:
License/Certification:
- Driver's License (Required)
Work Location: In person
