Job Overview
We are seeking a dynamic and dedicated Customer Service Representative to join our vibrant team! In this role, you will be the friendly face and helpful voice that ensures every customer feels valued, supported, and satisfied. Your energy and enthusiasm will drive positive interactions, resolve inquiries efficiently, and uphold our commitment to exceptional service. This paid position offers an exciting opportunity to develop your administrative and communication skills while making a meaningful impact on our community. If you thrive in fast-paced environments, love helping others, and possess strong organizational abilities, we want to hear from you!
Duties
- Greet customers warmly at the front desk and manage multi-line phone systems with professionalism and courtesy
- Provide outstanding customer support by answering questions, resolving issues, and guiding clients through processes with clear communication
- Maintain accurate data entry using computer skills including Microsoft Office
- Manage office operations such as filing, proofreading documents, and supporting administrative tasks efficiently
- Assist with office management duties including organizing files, handling clerical responsibilities, and supporting team members
- Ensure excellent phone etiquette during all interactions while supporting front desk activities and scheduling appointments or meetings
Qualifications
- Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and data entry skills
- Prior clerical experience with familiarity in filing, proofreading, and managing multi-line phone systems
- Exceptional customer service skills with a friendly demeanor and effective phone etiquette
- Bilingual abilities are highly desirable to assist diverse customer needs effectively
- Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Knowledge of office management tools such as calendar management software and basic bookkeeping is preferred
Join us in creating positive experiences for every customer while advancing your career in a supportive environment that values your contributions!
Please note, this is a part time job. 20 hours per week working from 10:00AM to 2:00PM each day. Also note, that this position does not have benefits.
Pay: $16.50 - $17.00 per hour
Work Location: In person
