Operations Manager Job Description
Job Description: Operations Manager - Yuma County Chamber of Commerce
Position Summary:
The Operations Manager will play a vital role in ensuring the efficient operation of the Yuma County Chamber of Commerce. Reporting directly to the Executive Director, this full-time exempt position requires a dynamic individual to oversee daily operations, support Chamber events, and contribute to the organization's strategic goals.
Key Responsibilities:
Operational Management:
- Ensure all operations are executed efficiently and cost-effectively.
- Assist in ensuring legal compliance of organizational processes.
- Support the Executive Director in formulating strategic and operational objectives, including:
- Analyzing financial data to enhance profitability.
- Managing budgets and forecasts.
- Identifying opportunities to improve event quality and member satisfaction.
Financial Management:
- Record daily financial transactions.
- Process accounts receivable/payable and report payroll in a timely manner.
- Assist in budget preparation and financial reporting.
- Monitor and manage expenses to ensure budget adherence.
Strategic Support:
- Assist the Executive Director in developing and implementing strategic initiatives and policies.
- Prepare board packets and schedule, attend, and take notes for board and committee meetings, providing operational updates as needed.
- Perform other duties as assigned to ensure the smooth operation of Chamber activities.
Team Leadership:
- Provide guidance and support to Chamber staff, fostering a collaborative and productive environment.
- Assist in delegating tasks effectively and ensure team members have necessary resources.
- Mentor and develop staff in collaboration with the Executive Director, promoting professional growth.
Event Coordination:
- Assist in planning, organizing, and executing Chamber events, including networking events, workshops, and annual meetings.
- Coordinate logistics for events, such as venue selection, catering, and registration.
- Perform various administrative and sales tasks during events.
Member Services:
- Deliver exceptional service to Chamber members, addressing inquiries and resolving issues promptly.
- Support member recruitment and retention efforts.
- Maintain accurate member records and manage the membership database.
Communications:
- Support the development and distribution of Chamber communications, including newsletters, social media updates, and press releases.
- Maintain the Chamber's website to ensure content is current and relevant.
- Foster positive relationships with local media and community partners.
Preferred Qualifications:
- Minimum of 7 years of operations management experience in a Chamber of Commerce, economic development organization, or similar business association preferred.
- Bachelor's degree in business administration, finance, related field, or related experience.
- Strong financial acumen and experience in managing budgets and financial operations.
- Excellent organizational, communication, and people skills.
- Direct experience with spreadsheets and proprietary software.
- High level of integrity, professionalism, and ethical standards.
- Ability to work a flexible business schedule.
- Bilingual in Spanish is a plus.
Application Notes:
- All applicants must successfully pass a background check.
- All applicants must have a valid driver's license and proof of insurance.
Work Location: In person
