Description
Are you an experienced affordable housing professional who enjoys compliance, organization, and helping residents navigate the certification process? We're seeking a detail-oriented Occupancy Specialist to join our team in Norfolk, VA.
This is an excellent opportunity for someone with affordable housing experience who thrives in a fast-paced environment and takes pride in maintaining accurate files, ensuring compliance, and delivering exceptional customer service. If you're looking for a long-term career with a growing property management company, we'd love to hear from you.
Schedule
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Monday–Friday, 8:00 AM–5:00 PM
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Full-time position
What You'll Do
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Complete annual and interim recertifications in accordance with HUD and affordable housing guidelines
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Process resident paperwork accurately and efficiently while meeting compliance deadlines
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Maintain resident files and ensure all documentation is complete and audit-ready
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Manage MORS requirements and assist with compliance reporting
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Work closely with residents to gather required documentation and explain program requirements
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Collaborate with onsite management to ensure occupancy and compliance goals are met
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Provide exceptional customer service while maintaining confidentiality and professionalism
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Assist with audits, file reviews, and other compliance-related responsibilities
Qualifications
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Previous experience in affordable housing, Section 8, HUD, or LIHTC programs
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Experience processing recertifications and maintaining compliance documentation
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Strong attention to detail and organizational skills
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Excellent customer service and communication abilities
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Computer proficiency with Microsoft Office and property management software
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Ability to manage multiple deadlines in a fast-paced environment
Preferred:
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COS (Certified Occupancy Specialist) Certification
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Tax Credit Specialist certification
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Experience working with MORS
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Experience preparing files for audits and compliance reviews
We're Looking for Someone Who Is
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Highly organized and detail-oriented
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Passionate about compliance and accuracy
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Professional and customer-focused
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Able to prioritize multiple tasks and meet deadlines
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A dependable team player with a positive attitude
- Comfortable handling sensitive and confidential information
- Looking for a long-term opportunity with room for growth
Benefits
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Competitive Pay: $23–$25/hour
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Medical, Dental, and Vision Insurance
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401(k) with Company Match
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Paid Time Off and Paid Holidays
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Career Advancement Opportunities
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Supportive Leadership Team
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Employee Assistance Program
Apply Today!
If you have affordable housing compliance experience and enjoy working behind the scenes to ensure residents and communities remain in compliance, we'd love to hear from you. Join a team where your attention to detail and commitment to excellence will make a meaningful impact every day.
