Reporting to the Vice President for Enrollment Management and Student Services and under the supervision of the Manager of Career Services, the Staff Assistant provides administrative and customer service support for Career Services. The incumbent maintains knowledge of Career Services programs, services, and procedures, as well as general knowledge of the College and its academic divisions to provide accurate information, make appropriate referrals, and support departmental and institutional initiatives.
Often serving as a first point of contact for students, alumni, community job seekers, employers, faculty, staff, and other stakeholders, the Staff Assistant delivers exceptional customer service through a proactive, person-centered approach. Responsibilities include coordinating office operations, maintaining records, supporting career and recruitment initiatives, assisting with events, and performing a variety of administrative functions.
The successful candidate is organized, detail-oriented, adaptable, and able to manage multiple priorities in a fast-paced team environment while working both independently and collaboratively. Occasional evening hours may be required to support departmental and college events
Qualifications: High school diploma or equivalent is required; an associate degree is preferred.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), Microsoft Teams, Smartsheet, and PeopleSoft is required. Experience working with a student information system or comparable software is preferred. The successful candidate must demonstrate a high level of comfort using technology and the ability to quickly learn and effectively utilize new software applications.
Excellent customer service, interpersonal, organizational, and communication skills are required, along with the ability to manage multiple priorities, maintain accuracy, exercise sound judgment, and maintain confidentiality while supporting a diverse population of students, employers, faculty, staff, and community members.
The complete application file should include cover letter, resume, unofficial college transcripts (undergraduate and graduate), and 3 professional references which can be uploaded to the online application. Candidate selected will be subject to appropriate background checks before hire.
About LCCC:
Established in 1963, Lorain County Community College is the first community college in Ohio with a permanent campus. For six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor’s and master’s degree programs.
Since 1963, one in four Lorain County residents have taken classes at LCCC and more than 43,000 have earned a degree. LCCC was recently ranked in the top 10% of most affordable colleges in the nation and more than 90% of LCCC graduates live and work in Northeast Ohio. 45% of Lorain County’s high school graduates earn college credits through LCCC’s high school dual enrollment programs. LCCC also partners with more than 700 employers and offers 170 industry-recognized credentials to better prepare the workforce for the future.
LCCC is a dynamic, student-centered college intentionally designed to support individuals with balancing multiple roles on their path to college completion. 85% of LCCC students work while attending college, with majority working at least half-time. The average age of LCCC’s students is 24, and many bring life experiences that include caring for dependents, serving in the military, or completing some prior college. Over 80% of LCCC students received financial assistance through grants and scholarships, and LCCC has been nationally recognized for holistic, fully integrated services and commitment to student success.
